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Toronto, ON

Senior Product Designer (Design Systems) - My TELUS

Contract

Join our team

We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital’s mission is to make life easier for millions of customers – and for our team. We build smart, customer-centric and data-driven experiences for TELUS.com, TELUS.com/Business and the My TELUS app.

Our team includes a passionate group of strategists, designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Learn more about our team at telus.com/digital


Here’s the impact you’ll make and what we’ll accomplish together

Bringing your passion and experience in all things UX, you’ll play an integral part in solving business challenges and championing customer centric cross-platform experiences. You’ll work collaboratively with teams of passionate individuals who are on a mission to empower our customers in managing their TELUS services easily. With a focus on design systems, you will lead the charge in creating, documenting and maintaining native app design component libraries while aligning with the larger Brand and Design Systems teams.


Here’s how

Create world class digital experiences through:

  • Defining and standardizing reusable design patterns and components specifically supporting My TELUS iOS and Android experiences
  • Setting standards for shared design patterns and components for other TELUS apps
  • Evangelizing processes that promote collaboration, pairing, and training
  • Utilizing research methods to assess the efficacy of the app design system and understand our customer needs
  • Advocating for accessibility standards and inclusive design principles


Actively solve problems by:

  • Breaking design challenges down into viable actionable chunks and solving them with clarity and precision.
  • Engaging in the lean development life-cycle from discovery to testing, release and maintenance.


Working cross-functionally across teams to:

  • Establish, build, and maintain a comprehensive library of shared components
  • Craft and maintain documentation and guidance on how and why components, styles, and patterns are applied in code and design.
  • Expertly present recommendations to team members on functionality, content, and navigation that are considerate of the iterative process.

You're the missing piece of the puzzle

Mastery and passion for UX

  • You have a strong portfolio demonstrating deep systems thinking
  • You have excellent interaction and visual design skills, with an eye for detail around typography, visual hierarchy, layout, and brand systems
  • 5+ years of experience in product design including building and evolving an effective design system for native/mobile applications. Web is a plus!
  • Known for your strong ability to recognize, predict and incorporate range of use-cases from happy path to edge cases in your designs
  • Broad domain knowledge of design industries and platforms
  • Passionate about modern design practices and methodologies, but flexible enough to think outside the box when required.

Expert knowledge of industry best practices and use of tools

  • You have a deep understanding of Apple’s Human Interface Guidelines and Google’s Material Design.
  • You’re comfortable using Figma, Google Suite, Miro or any other whiteboarding tools
  • Exceptional understanding of mobile devices, native gestures and best practice - what works best for mobile (or doesn’t work) and why.
  • Well-versed in lean digital product development lifecycles in a highly-collaborative, agile environment.

Ability to work in a fast paced environment with multiple stakeholders

  • You’re able to communicate design rationale and build consensus
  • You’re a self-motivated team player who thrives on collaborating with cross functional teams
  • You’re an expert with time management and organizational skills and have the flexibility to handle a rapidly changing environment while delivering high quality results.

Great-to-haves

  • Stretches team perspective - faster, broader, deeper insights into issues and potential ramifications
  • Ability to use multiple sources of information to identify if a problem is a design problem or related to larger enterprise / business issues

Join our team

Apply now

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Perks and benefits

Mobile and remote working options
Mobile and remote working options
Flexible working hours
Flexible working hours
Focus on health & well-being
Focus on health & well-being
Modern tools for collaboration
Modern tools for collaboration
Culture of learning & development
Culture of learning & development
We welcome curiosity and diverse perspectives
We welcome curiosity and diverse perspectives