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Toronto, ON

Intermediate Product Owner - Mobility

Full-Time

Create awesome experiences for our customers.

Join our team

We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital’s mission is to make life easier for millions of customers – and for our team. We build smart, customer-centric and data-driven experiences for telus.com, business.telus.com and the My TELUS app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

Learn more about our team at telus.com/digital

This is a full-time position.

Here’s the impact you’ll make and what we’ll accomplish together

As a Product Owner on the Research & Learn Go-To-Market team, within Digital Mobility, you’ll work with our Product and Marketing stakeholders to deliver end-to-end journeys that bring the digital experience for our products and services to life! You will be responsible for the product launch portfolio on our TELUS.com/mobility site along with the overall strategy and success of all our product launches and the lifecycle of those products. You will work with a diverse team of talent to conceptualize, implement, monitor, measure and optimize these experiences.

Here’s how

Inspire team with the customer goals, product vision and provide a big picture narrative to the team

Understand TELUS’ product launch roadmap, priorities and expected outcomes

Understand customer needs, be the voice of the customer and tell the Product Story

Serve as the primary source of external information for the Scrum team, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements

Collaboration with other portfolio product owners to drive consistent practices

Build relationships and liaise with a diverse group of cross-functional stakeholders within the organization

Build out playbooks for recurring product launch events

Define tangible product roadmap - proactively manage the product backlog and prioritize based on feedback and value

Manage expectations and remove business and roadmap impediments

Accountable for product KPIs and to report progress, provide ongoing communication to stakeholders on progress

Own product research and measurements, and drive optimizations

Accountable for the product overall health including security, accessibility and performance

You're the missing piece of the puzzle

Post secondary degree or equivalent experience

Minimum 2 years digital product management experience

Excellent project delivery skills, with proven accomplishments leading cross-functional projects

Experience building personalized journeys for specific segment groups

Critical thinker who draws insightful decisions leveraging solution based problem solving

Data informed, uses metrics and measurements in decision making

An Agile “mindset” and the flexibility to adapt to new and evolving environments

Experience with Agile methodologies, such as Kanban, Scrum, Scaled Agile Framework experience (SAFe)

Experience with Agile tools, such as; Jira, Confluence

Exceptional organizational and time management skills

Great-to-haves

Understanding of digital landscape and customer trends

Certified Scrum Product Owner (CSPO)



We want to work with people who:

Share our passion for all things digital

Thrive in an agile, lean and fast-paced environment

Clearly see things from the perspective of our customers

Are curious, experiment and never stop learning

View collaboration as essential to your work

Utilize the power of data to inform decisions

Embrace diversity and new ideas

What you can expect from us:

An environment where you’re encouraged to share and act on your ideas

Flexible hybrid work model with a mix of central downtown location and remote work

A welcoming, relaxed office with a casual dress code

A culture committed to giving; every year we donate time and resources in our communities

A fun, dynamic team that works and plays every day

Bonus points

Check out labs.telus.com/blog to see how we solve challenging problems for millions of customers with innovative tools.

Accessibility

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.

Join our team

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Perks and benefits

Mobile and remote working options
Mobile and remote working options
Flexible working hours
Flexible working hours
Focus on health & well-being
Focus on health & well-being
Modern tools for collaboration
Modern tools for collaboration
Culture of learning & development
Culture of learning & development
We welcome curiosity and diverse perspectives
We welcome curiosity and diverse perspectives
You will be redirected to the application submission portal where you'll be prompted to sign in or create a taleo account
Apply now