Intermediate Product Owner - Mobility
Create awesome experiences for our customers.
Join our team
We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.
TELUS Digital’s mission is to make life easier for millions of customers – and for our team. We build smart, customer-centric and data-driven experiences for telus.com, business.telus.com and the My TELUS app.
Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.
Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!
Learn more about our team at telus.com/digital
This is a full-time position.
Here’s the impact you’ll make and what we’ll accomplish together
As a Product Owner on the Research & Learn Go-To-Market team, within Digital Mobility, you’ll work with our Product and Marketing stakeholders to deliver end-to-end journeys that bring the digital experience for our products and services to life! You will be responsible for the product launch portfolio on our TELUS.com/mobility site along with the overall strategy and success of all our product launches and the lifecycle of those products. You will work with a diverse team of talent to conceptualize, implement, monitor, measure and optimize these experiences.
Inspire team with the customer goals, product vision and provide a big picture narrative to the team
Understand TELUS’ product launch roadmap, priorities and expected outcomes
Understand customer needs, be the voice of the customer and tell the Product Story
Serve as the primary source of external information for the Scrum team, offering clear definitions of the targeted capability, the intended value to the customer, and functional/non-functional requirements
Collaboration with other portfolio product owners to drive consistent practices
Build relationships and liaise with a diverse group of cross-functional stakeholders within the organization
Build out playbooks for recurring product launch events
Define tangible product roadmap - proactively manage the product backlog and prioritize based on feedback and value
Manage expectations and remove business and roadmap impediments
Accountable for product KPIs and to report progress, provide ongoing communication to stakeholders on progress
Own product research and measurements, and drive optimizations
Accountable for the product overall health including security, accessibility and performance
You're the missing piece of the puzzle
Post secondary degree or equivalent experience
Minimum 2 years digital product management experience
Excellent project delivery skills, with proven accomplishments leading cross-functional projects
Experience building personalized journeys for specific segment groups
Critical thinker who draws insightful decisions leveraging solution based problem solving
Data informed, uses metrics and measurements in decision making
An Agile “mindset” and the flexibility to adapt to new and evolving environments
Experience with Agile methodologies, such as Kanban, Scrum, Scaled Agile Framework experience (SAFe)
Experience with Agile tools, such as; Jira, Confluence
Exceptional organizational and time management skills
Understanding of digital landscape and customer trends
Certified Scrum Product Owner (CSPO)
We want to work with people who:
Share our passion for all things digital
Thrive in an agile, lean and fast-paced environment
Clearly see things from the perspective of our customers
Are curious, experiment and never stop learning
View collaboration as essential to your work
Utilize the power of data to inform decisions
Embrace diversity and new ideas
What you can expect from us:
An environment where you’re encouraged to share and act on your ideas
Flexible hybrid work model with a mix of central downtown location and remote work
A welcoming, relaxed office with a casual dress code
A culture committed to giving; every year we donate time and resources in our communities
A fun, dynamic team that works and plays every day
Check out labs.telus.com/blog to see how we solve challenging problems for millions of customers with innovative tools.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
A bit about us
Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.