Upgrade your pad and get an Amazon Echo Show worth $100, for $0.

To use TELUS SmartHome Security products, you’ll need high speed internet service to support outdoor camera use and to be within the TELUS Mobility HSPA coverage area. Visit our Coverage Map to find out if you qualify. Final eligibility for the services will be determined by a TELUS representative.

Interested in learning more about TELUS SmartHome Security plans, but have an existing contract with another provider? Please contact us to understand your options. We will not pay out existing contracts, however, we have very competitive offers, which may offset any expenses you incur leaving your current provider.

How do I qualify for the $10/month mobile discount for the term on my SmartHome Security Plan?

You must have a TELUS Mobility or KOODO account in your personal name or be an authorized user on your account. PC Mobile accounts do not qualify for the discount.

How do I qualify for the $10/month home discount for the term on my SmartHome Security Plan?

You must have one or more home services with TELUS including: Home phone and/or PIK TV and/or Optik TV and/or High Speed Internet.

TELUS SmartHome Security has two installation options.

Self-Install

You can do-it-yourself:

• If you are comfortable with basic home repairs and using a ladder, you can do-it-yourself.
• You'll get a Self-install Kit with all your devices and necessary instructions.
• Install on your own time with online guidance and call-in support if you need it.
• A $100 kit fee is charged on self-install orders and is 100% refundable when service is activated within 30 days of order.

Professional Installation

We can do it for you:

• Our professional technicians will do a safety assessment before installing your order.
• If the guidelines are met, we'll arrange an appointment and they will wear Personal Protective Equipment (PPE) for the entirety of the install.
• Is recommended for most customers and includes one-time installation charges ranging from $150 to $450.

Learn more about our installation options.

Yes, when you select this deal you can add or remove devices and services like Guard Response to your plan. You can also use our Bundle Builder to add Internet, TV, and Home Phone to your SmartHome Security. The more services you add, the more you save. Try Bundle Builder today: https://www.telus.com/en/shop/home-services/bundle/build-your-own

Once your term is over, your service will continue to function and your contract will simply shift to month-to-month and you can continue to enjoy SmartHome Security every month.

TELUS Home Assistant on Amazon Alexa gives you hands-free voice control of your TELUS SmartHome Security devices.

Any Amazon Alexa enabled device, including:

• Any Amazon Alexa speakers (i.e. Echo dot, Echo Show and Echo Studio)
• Third-party speakers integrated with Amazon Alexa (i.e. Sonos, Facebook Portal)

Don’t have a smart speaker device? Find out if your phone or tablet can be enabled with the Amazon Alexa by visiting the Device Support page.

Try the following voice commands:

Feature Example of ways to ask Alexa

Thermostat

“Alexa, set the thermostat to cool/heat/auto”

“Alexa, is the thermostat turned off?”

“Alexa, set the thermostat to 20 degrees”

Door Locks

“Alexa, is the front door locked?”

“Alexa, lock the front door”

Lights/SmartPlug devices

“Alexa, are the lights/is the fan turned on?”

“Alexa, turn the lights on”

“Alexa, turn [smart plug device name] on”

“Alexa, turn the lights off”

“Alexa, turn [smart plug device name] off”

“Alexa, set brightness of bedroom lights to 50%”

Security Panel

“Alexa, is the panel armed?”

“Alexa, set the panel to arm stay”

“Alexa, set the panel to arm away”

“Alexa, disarm the panel”

Answer: Sure, what is your 4-digit pin?

“XXXX”