Yes, you are still eligible to redeem this offer. If you have a pre-existing subscription to Xbox directly (i.e. a subscription billed directly by Xbox and not through a third party) using the same email address prior to signing up with TELUS, you may be able to link your existing account via the activation email sent by TELUS. Activation through TELUS will automatically pause your direct billing (applies to any subscription tier) and will resume when your agreement with TELUS ends.

If you have an existing subscription to XGPU from a third party (e.g., app store purchases, other billing partners), you will need to manage your subscription with that third party to avoid duplicate subscriptions. If you wish to keep your existing XGPU subscription through a third party, then your XGPU subscription and that third party subscription will run concurrently and you will be charged for each subscription.

Yes. You can add Optik TV and build your own package. Along with adding your choice of streaming services, like Netflix or Prime Video.

Get started in building your package

TELUS PureFibre is the #1 internet technology for speed and reliability.⁴ Our fibre optic network is powered by flexible strands of transparent glass no thicker than human hair. These strands transmit information as pulses of light, and carry huge amounts of information in the space of seconds. Lightning-fast upload and download speeds mean that you can enjoy a fast, consistent connection whether you are gaming, streaming TV in 4K or video calling with friends.⁴

Wi-Fi 6 is the name for the latest Wi-Fi technology certified by the Wi-Fi Alliance, based on the IEEE 802.11ax standard. The key benefits of Wi-Fi 6 are higher data rates, increased capacity for devices, improved performance in environments with many connected devices, and improved power efficiency (battery life) for connected devices.

Our Wi-Fi 6 hardware is designed with tri-band technology and delivers the fastest Wi-Fi in Western Canada¹⁰ for all your devices. Plus, our Wi-Fi 6 hardware features award-winning design that looks great in any home.

Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.

Upload speed means how quickly you can send data to the internet. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming.

Most internet service providers have “asymmetrical” plans, with upload speeds that are much slower than download speeds. So, if you see a home internet plan that refers to a speed of “300 Mbps”, read the fine print. You may find that the upload speed is only 15 Mbps.

TELUS PureFibre® Internet plans are “symmetrical”. That means the upload speeds are just as fast as the downloads. For example, our Gigabit Internet plan boasts download and upload speeds of up to 3000 Mbps.

Wi-Fi 6 can support as many devices in your home as needed. A feature called OFDMA (orthogonal frequency division multiple access) increases the efficiency of Wi-Fi 6 devices on the network to lower latency for both uplink and downlink traffic. Simply put, Wi-Fi 6 efficiently enables desktops, laptops, tablets and smartphones on your network to experience faster download and upload speeds.

PureFibre Wi-Fi - Technical specifications

Wi-Fi radios: Tri-band

IoT radios: Zwave - 100kbps | Bluetooth Low Energy - 2Mbps | Zigbee - 250kbps

Antennas: 2.4GHz 4x4 | 5GHz 1 4x4 | 5GHz 2 4x4

Coverage Sq Ft: Up to 2500 sq ft per access point

Ethernet Ports: 1 x 2.5G | 2 x 1G

MoCA: 2.5 MoCA

Wi-Fi: Wi-Fi 6: 802.11 a/b/g/n/ac/ax

Max Wi-Fi throughput:

Marketed: 2.4GHz: 573.55Mbps

Theoretical: 5GHz High: 1.2Gbps

Tested: 5GHz Low: 1.2Gbps

What is considered a “good”  high speed internet connection depends on your online lifestyle, the number of people in your household, as well as the amount of connected devices in your home.

If you’re into streaming HD and 4K videos, or spend time gaming, you should be looking for a home internet plan with at least 250 Mbps. If there are multiple people in your home sharing the  connection, then you’re better off with 500 Mbps or more.

If you have a household of very active internet users – who stream 4K shows, take video calls, play online games, and like to keep their photos synced on the cloud – TELUS’ Gigabit plan is the plan for you.

Perhaps your needs are lighter, and you mainly email and surf the web, then our lower-speed plans (50 to 250 Mbps) will meet your needs.

You can never have too much speed and it’s good to have some extra speed for when you need it! Our Multi-Gigabit Internet plans with speeds of 1.5 and 3.0 Gbps will allow you to get more done quickly, ensuring you never miss out on online experiences.