Decibel

At TELUS we use Decibel to help us measure our work and improve our customer experience throughout their digital journey.

Decibel

At TELUS we use Decibel to help us measure our work and improve our customer experience throughout their digital journey.


How to use

How to use

Sign up for a Decibel training session by asking Tammy Li or by posting in #decibel-tool.

Sign up for a Decibel training session by asking Tammy Li or by posting in #decibel-tool.


How to use

How to use

  • You will need to fill out this form
  • At the end of every week, The analytics team will process this information
  • You will receive a notification in #decibel-tool channel on Slack when you are granted access
  • Log in to this page  
    •  Username: Your X-ID or T-ID
    •  Password: Your Windows / Mac Login
  • For urgent requests, please contact tammy.li@telus.com 

  • You will need to fill out this form
  • At the end of every week, The analytics team will process this information
  • You will receive a notification in #decibel-tool channel on Slack when you are granted access
  • Log in to this page  
    •  Username: Your X-ID or T-ID
    •  Password: Your Windows / Mac Login
  • For urgent requests, please contact tammy.li@telus.com 

Explore more

Explore more