Our commitment to accessibility

Our commitment to accessibility

Our commitment to accessibility

Our commitment to accessibility


At TELUS we’re committed to putting our customer’s needs first regardless of their abilities, devices or screen size. We want all our customers to enjoy a great digital experience, so accessibility is at the heart of every experience.

Topics

Topics

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility responsibilities for Content Creators

Content creators are responsible for providing a clear and well structured message to our customers.

Learn more about Content Creator responsibilities

Accessibility responsibilities for Content Creators

Content creators are responsible for providing a clear and well structured message to our customers.

Learn more about Content Creator responsibilities

Accessibility responsibilities for Developers

Developers are responsible for following HTML5 standards to produce well structured code, regardless of their framework to implement the designed accessibility experiences.

Learn more about Developer responsibilities

Accessibility responsibilities for Developers

Developers are responsible for following HTML5 standards to produce well structured code, regardless of their framework to implement the designed accessibility experiences.

Learn more about Developer responsibilities

Accessibility responsibilities for Product Owners

Product owners are responsible for upholding TELUS standards and understanding the value of creating an accessible product.

Learn more about Product Owner responsibilities

Accessibility responsibilities for Product Owners

Product owners are responsible for upholding TELUS standards and understanding the value of creating an accessible product.

Learn more about Product Owner responsibilities

Accessibility responsibilities for Testers

Testers are responsible for ensuring that accessibility is part of the end to end (e2e) digital experience.

Learn more about Tester responsibilities

Accessibility responsibilities for Testers

Testers are responsible for ensuring that accessibility is part of the end to end (e2e) digital experience.

Learn more about Tester responsibilities

Accessibility responsibilities for UX/IXD Designers

Understand and communicate the ways people with disabilities are meant to experience the design

Learn more about UX/IXD Designer responsibilities

Accessibility responsibilities for UX/IXD Designers

Understand and communicate the ways people with disabilities are meant to experience the design

Learn more about UX/IXD Designer responsibilities

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Accessibility responsibilities for Content Creators

Content creators are responsible for providing a clear and well structured message to our customers.

Learn more about Content Creator responsibilities

Accessibility responsibilities for Content Creators

Content creators are responsible for providing a clear and well structured message to our customers.

Learn more about Content Creator responsibilities

Accessibility responsibilities for Developers

Developers are responsible for following HTML5 standards to produce well structured code, regardless of their framework to implement the designed accessibility experiences.

Learn more about Developer responsibilities

Accessibility responsibilities for Developers

Developers are responsible for following HTML5 standards to produce well structured code, regardless of their framework to implement the designed accessibility experiences.

Learn more about Developer responsibilities

Accessibility responsibilities for Product Owners

Product owners are responsible for upholding TELUS standards and understanding the value of creating an accessible product.

Learn more about Product Owner responsibilities

Accessibility responsibilities for Product Owners

Product owners are responsible for upholding TELUS standards and understanding the value of creating an accessible product.

Learn more about Product Owner responsibilities

Accessibility responsibilities for Testers

Testers are responsible for ensuring that accessibility is part of the end to end (e2e) digital experience.

Learn more about Tester responsibilities

Accessibility responsibilities for Testers

Testers are responsible for ensuring that accessibility is part of the end to end (e2e) digital experience.

Learn more about Tester responsibilities

Accessibility responsibilities for UX/IXD Designers

Understand and communicate the ways people with disabilities are meant to experience the design

Learn more about UX/IXD Designer responsibilities

Accessibility responsibilities for UX/IXD Designers

Understand and communicate the ways people with disabilities are meant to experience the design

Learn more about UX/IXD Designer responsibilities

Tools

Tools

There are no tools associated with this standard.