Non-TiD/XiD user, agency partner or vendor? Access guidelines and assets
Motion and animation accessibility

Animations, gifs, parallax, and many other types of movement can make our customers feel sick when they engage with our more modern interfaces. These guides help to break down what to do.

Accessibility requirements

Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. All of our vendors and partners must follow these guidelines as well.

Learn more about accessibility requirements

Motion principles for accessibility

Writers, developers and designers must work together to ensure any motion is properly created so that all users can still understand the message even if they have reduced motion settings turned on.

Learn more about motion principle accessibility

Announce state changes and errors

Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.

Learn more about announcing state changes and errors
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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