Grammar & mechanics

Grammar & mechanics

Grammar & mechanics

Grammar & mechanics


This section is your official grammar and mechanics standard for TELUS. Take a look at some best practices and conventions when writing communications for our customers and team members.

Topics

Topics

Style guide (A-Z index)

From using abbreviations to writing numbers, find answers to the most sought-after grammar and style rules and learn how we apply them to our copy at TELUS.

Learn more about the style guide

Style guide (A-Z index)

From using abbreviations to writing numbers, find answers to the most sought-after grammar and style rules and learn how we apply them to our copy at TELUS.

Learn more about the style guide

Company, Service and product names

Read about best practices regarding the use of the company name, products or services.

Learn more about company, service and product names

Company, Service and product names

Read about best practices regarding the use of the company name, products or services.

Learn more about company, service and product names

Verb tenses and misplaced modifiers

Using correct verb tenses helps to provide clarity in our communications through proper sentence structure.

Learn more about verb tenses and misplaced modifiers

Verb tenses and misplaced modifiers

Using correct verb tenses helps to provide clarity in our communications through proper sentence structure.

Learn more about verb tenses and misplaced modifiers

Tone of voice

Get familiar with the words that define our brand personality.

Learn more about tone of voice

Tone of voice

Get familiar with the words that define our brand personality.

Learn more about tone of voice

Word choice and tenses

Explore different examples of appropriate word choices and tenses.

Learn more about word choices and tenses

Word choice and tenses

Explore different examples of appropriate word choices and tenses.

Learn more about word choices and tenses

Plain language

Applying plain language principles is essential to creating strong and readable messages.

Learn more about plain language

Plain language

Applying plain language principles is essential to creating strong and readable messages.

Learn more about plain language

Active voice

We write in the active voice and avoid passive sentences in all of our communications.

Learn more about active voice

Active voice

We write in the active voice and avoid passive sentences in all of our communications.

Learn more about active voice

Style guide (A-Z index)

From using abbreviations to writing numbers, find answers to the most sought-after grammar and style rules and learn how we apply them to our copy at TELUS.

Learn more about the style guide

Style guide (A-Z index)

From using abbreviations to writing numbers, find answers to the most sought-after grammar and style rules and learn how we apply them to our copy at TELUS.

Learn more about the style guide

Company, Service and product names

Read about best practices regarding the use of the company name, products or services.

Learn more about company, service and product names

Company, Service and product names

Read about best practices regarding the use of the company name, products or services.

Learn more about company, service and product names

Verb tenses and misplaced modifiers

Using correct verb tenses helps to provide clarity in our communications through proper sentence structure.

Learn more about verb tenses and misplaced modifiers

Verb tenses and misplaced modifiers

Using correct verb tenses helps to provide clarity in our communications through proper sentence structure.

Learn more about verb tenses and misplaced modifiers

Tone of voice

Get familiar with the words that define our brand personality.

Learn more about tone of voice

Tone of voice

Get familiar with the words that define our brand personality.

Learn more about tone of voice

Word choice and tenses

Explore different examples of appropriate word choices and tenses.

Learn more about word choices and tenses

Word choice and tenses

Explore different examples of appropriate word choices and tenses.

Learn more about word choices and tenses

Plain language

Applying plain language principles is essential to creating strong and readable messages.

Learn more about plain language

Plain language

Applying plain language principles is essential to creating strong and readable messages.

Learn more about plain language

Active voice

We write in the active voice and avoid passive sentences in all of our communications.

Learn more about active voice

Active voice

We write in the active voice and avoid passive sentences in all of our communications.

Learn more about active voice

Tools

Tools

Apply your TELUS knowledge by using the Tools below. Click into each of the tools and find out how to access and use each one.

Apply your TELUS knowledge by using the Tools below. Click into each of the tools and find out how to access and use each one.