Accessibility for content creators
Accessibility for content creators
Accessibility for content creators
Accessibility for content creators
Topics
Topics
Accessibility requirements
Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.
Accessibility requirements
Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.
Semantic content structure
Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.
Semantic content structure
Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.
Plain language for accessibility
Keeping things simple with plain language benefits all users. When reading TELUS content all users should be able to find what they need, understand where they are and know how to complete a transaction.
Plain language for accessibility
Keeping things simple with plain language benefits all users. When reading TELUS content all users should be able to find what they need, understand where they are and know how to complete a transaction.
Form labels and groups of fields
Clearly written descriptive labels are required to make the form user experience more accessible. Read more to learn how to create proper descriptive labels.
Form labels and groups of fields
Clearly written descriptive labels are required to make the form user experience more accessible. Read more to learn how to create proper descriptive labels.
Calls to action (CTAs) and link text
A clear call to action or link text will let the user know exactly what their next steps are. They should outline a specific action and must not be vague.
Calls to action (CTAs) and link text
A clear call to action or link text will let the user know exactly what their next steps are. They should outline a specific action and must not be vague.
Accessible images & descriptive (alt) text
Always communicate meaningful visual information (images, charts, icons, branding content) to people who are blind, have low vision, or have cognitive disabilities.
Accessible images & descriptive (alt) text
Always communicate meaningful visual information (images, charts, icons, branding content) to people who are blind, have low vision, or have cognitive disabilities.
Video captioning
Video captioning helps those who are hard of hearing or deaf or those who for any reason cannot play audio. It provides dialogue and extra sound information on text on the screen. Learn how to add captions to videos.
Video captioning
Video captioning helps those who are hard of hearing or deaf or those who for any reason cannot play audio. It provides dialogue and extra sound information on text on the screen. Learn how to add captions to videos.
Communicate the current state
Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.
Communicate the current state
Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.
Announce state changes and errors
Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.
Announce state changes and errors
Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.
Inclusive language
Our TELUS community of team members and customers consists of many diverse perspectives and identities. So when you create a TELUS communication, it is important to consider how your words will impact everyone who comes across them. Some words and phrases carry meanings that you might not intend and that could unintentionally hurt someone reading it.
As you develop your TELUS content, we encourage you to consider the context of the words you are using and how your readers might interpret them. This guide will help you
Inclusive language
Our TELUS community of team members and customers consists of many diverse perspectives and identities. So when you create a TELUS communication, it is important to consider how your words will impact everyone who comes across them. Some words and phrases carry meanings that you might not intend and that could unintentionally hurt someone reading it.
As you develop your TELUS content, we encourage you to consider the context of the words you are using and how your readers might interpret them. This guide will help you
Accessibility requirements
Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.
Accessibility requirements
Our guidelines offer best practices to help make our sites and mobile and web apps more accessible for everyone. Accessibility is a legal requirement, mandated by the Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Radio-Television and Telecommunications Commission (CRTC). All of our vendors and partners must follow these guidelines as well.
Semantic content structure
Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.
Semantic content structure
Proper semantic structuring will help guide users throughout a page or screen. Discover the importance of semantic content and how to craft and implement it.
Plain language for accessibility
Keeping things simple with plain language benefits all users. When reading TELUS content all users should be able to find what they need, understand where they are and know how to complete a transaction.
Plain language for accessibility
Keeping things simple with plain language benefits all users. When reading TELUS content all users should be able to find what they need, understand where they are and know how to complete a transaction.
Form labels and groups of fields
Clearly written descriptive labels are required to make the form user experience more accessible. Read more to learn how to create proper descriptive labels.
Form labels and groups of fields
Clearly written descriptive labels are required to make the form user experience more accessible. Read more to learn how to create proper descriptive labels.
Calls to action (CTAs) and link text
A clear call to action or link text will let the user know exactly what their next steps are. They should outline a specific action and must not be vague.
Calls to action (CTAs) and link text
A clear call to action or link text will let the user know exactly what their next steps are. They should outline a specific action and must not be vague.
Accessible images & descriptive (alt) text
Always communicate meaningful visual information (images, charts, icons, branding content) to people who are blind, have low vision, or have cognitive disabilities.
Accessible images & descriptive (alt) text
Always communicate meaningful visual information (images, charts, icons, branding content) to people who are blind, have low vision, or have cognitive disabilities.
Video captioning
Video captioning helps those who are hard of hearing or deaf or those who for any reason cannot play audio. It provides dialogue and extra sound information on text on the screen. Learn how to add captions to videos.
Video captioning
Video captioning helps those who are hard of hearing or deaf or those who for any reason cannot play audio. It provides dialogue and extra sound information on text on the screen. Learn how to add captions to videos.
Communicate the current state
Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.
Communicate the current state
Communicating the current state to our users lets them know if something has been selected or not amongst other indicators. It’s also important for digital wayfinding. Clearly outlining this is important as users will interact with products differently.
Announce state changes and errors
Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.
Announce state changes and errors
Be sure to announce the state change to our customers, especially any error messages, by using visual cues along with text to describe what has happened.
Inclusive language
Our TELUS community of team members and customers consists of many diverse perspectives and identities. So when you create a TELUS communication, it is important to consider how your words will impact everyone who comes across them. Some words and phrases carry meanings that you might not intend and that could unintentionally hurt someone reading it.
As you develop your TELUS content, we encourage you to consider the context of the words you are using and how your readers might interpret them. This guide will help you
Inclusive language
Our TELUS community of team members and customers consists of many diverse perspectives and identities. So when you create a TELUS communication, it is important to consider how your words will impact everyone who comes across them. Some words and phrases carry meanings that you might not intend and that could unintentionally hurt someone reading it.
As you develop your TELUS content, we encourage you to consider the context of the words you are using and how your readers might interpret them. This guide will help you