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COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
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Mobility
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Mobility
Here are our suggested articles to help you quickly
Help getting started with your new phone
Changing your plan & adding on features
Transferring ownership of your number
Check your order status
View our return policy
Updating your address & other account changes
Set up a payment arrangement plan
Blocking unwanted robo-calls
Repairing your phone or tablet
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Devices
Features & service
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Help getting started
Devices
Features & service
Data & usage
Alerts
Service terms
Help getting started
Browse by topic
Getting started
Activate mobility data
How to activate LTE on your mobile device
Activate email on a mobile device
Setting up email on your mobile device
Setting up TELUS Email on your mobile device or tablet
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Learning
Track mobile data usage using My TELUS
Managing additional data charges
Adding Fast Passes and data top-ups
Turn your mobile device into a Wi-Fi hotspot
Local calling areas explained
Troubleshooting
Troubleshoot data problems
Troubleshoot data on a Prepaid mobile device
Prevent malware, viruses and Trojans on your mobile device
Troubleshoot mobile phone problems when travelling
Other categories
TV
Using My TELUS
Account & Billing
Internet
Home phone
SmartHome Security
Service terms
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