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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Mobility


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Help getting started with your new phone

Changing your plan & adding on features

Transferring ownership of your number

Check your order status

View our return policy

Updating your address & other account changes

Set up a payment arrangement plan

Blocking unwanted robo-calls

Repairing your phone or tablet

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Getting started

  • Activate mobility data
  • How to activate LTE on your mobile device
  • Activate email on a mobile device
  • Setting up email on your mobile device
  • Setting up TELUS Email on your mobile device or tablet

Learning

  • Track mobile data usage using My TELUS
  • Managing additional data charges
  • Adding Fast Passes and data top-ups
  • Turn your mobile device into a Wi-Fi hotspot
  • Local calling areas explained

Troubleshooting

  • Troubleshoot data problems
  • Troubleshoot data on a Prepaid mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • Troubleshoot mobile phone problems when travelling

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