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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Support
Home Phone support
Voicemail

Home Phone support

For help with your Home Phone services

Keeping you connected in COVID-19

How to make a 3-way call on your home phone

No dial tone on your home phone (landline)

Here you can browse all of our articles

  • Calling features
  • Voicemail
  • Phone line
  • Alerts
  • Service terms

Getting started

  • Home phone voicemail setup
  • Access Home phone voicemail messages by phone
  • Access Home phone voicemail messages online
  • Change Home phone voicemail message playback preferences

Learning

  • Reset Home Phone voicemail password
  • Recover a deleted Home phone voicemail message
  • Manage Home phone voicemail settings
  • Adjust the number of times your Home phone rings before going to voicemail
  • Home Phone voicemail family extension mailboxes

Troubleshooting

  • Troubleshoot Home phone voicemail problems

Interesting articles

  • Web access for voicemail explained

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  • Account & Billing support

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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