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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Account & Billing
Paying your bill

Account & Billing


Here are our suggested articles to help you quickly

Keeping you connected during COVID-19

Payment options for overdue fees

TELUS e.Bill explained

Find your e.Bill account number

How to pay your bill

Set up and manage pre-authorized payments

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  • Understanding your bill
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Getting started

  • Keeping you connected during COVID-19
  • Auto-renew Mobility rate plans or add-ons
  • How to pay your bill
  • Pre-authorized payments for TELUS home services (Quebec only)
  • What is my TELUS Easy Payment® Balance and my Device Discount balance?

Learning

  • Prepaid top-ups: Online, over the phone and in-store
  • Report a Mobility bill payment
  • Credit options from TELUS
  • TELUS Easy Payment®
  • TELUS e.Bill digital billing explained

Troubleshooting

  • Payment options for overdue fees

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  • Using My TELUS
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  • SmartHome Security
  • Service terms

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