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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Connecting your Watch to the TELUS network

Apple Watch Series 4 on watchOS 7.0.0

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In order to connect your watch to your carrier's network, you need to set up cellular on your device. Some carriers may require you to enter an APN to connect to their network.

  1. Note: In order to connect Apple Watch to the TELUS network, you must have iOS 11.2 or newer on a compatible device including: iPhone SE, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X or newer. Your carrier settings must also be version 31.1 or newer.

  2. Step 1 of 18:

    From the Watch app main screen on iPhone, scroll to Cellular.

    Step 1/18

  3. Step 2 of 18:

    Tap Cellular.

    Step 2/18

  4. Step 3 of 18:

    Tap Set Up Cellular.

    Step 3/18

  5. Step 4 of 18:

    Tap the Email/Username field.

    Step 4/18

  6. Step 5 of 18:

    Enter your email address or username.

    Step 5/18

  7. Step 6 of 18:

    Tap return.

    Step 6/18

  8. Step 7 of 18:

    Enter your password.

    Step 7/18

  9. Step 8 of 18:

    Scroll to Continue.

    Step 8/18

  10. Step 9 of 18:

    Tap Continue.

    Step 9/18

  11. Step 10 of 18:

    Tap Get started.

    Step 10/18

  12. Step 11 of 18:

    Tap Agree.

    Step 11/18

  13. Step 12 of 18:

    Tap Continue.

    Note: If you would like to provide a different emergency address, scroll to Enter another address and tap Fill the forms.

    Step 12/18

  14. Step 13 of 18:

    Tap Confirm.

    Step 13/18

  15. Step 14 of 18:

    Tap Accept.

    Step 14/18

  16. Step 15 of 18:

    Tap Finish.

    Step 15/18

  17. Step 16 of 18:

    Scroll to Close.

    Step 16/18

  18. Step 17 of 18:

    Tap Close.

    Note: If necessary, tap OK. Your carrier should now be listed under "CELLULAR PLAN" within the Watch app Cellular screen.

    Step 17/18

  19. Step 18 of 18:

    You've completed the steps!

    Step 18/18

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