Skip to content
  • Personal
  • Business
  • Health
  • Why TELUS
EN
BC
TELUS Logo
  • My TELUS
  • Support
TELUS Logo
Support
Mobility
Devices
Google Pixel XL

Get help with your Google Pixel XL

Select different device

New to Google Pixel XL

  • Inserting and Removing the SIM Card
  • Getting to know the front of your device
  • Sending an Email with an Attachment
  • Managing Data Usage
  • Accessing Settings
  • How to
  • Warranty & Repair
  • Network features
  • Related articles
  • Learn more

How to

Current software version
Google Pixel XL

Using a screen reader?
Try our text version.

  • Getting to know the front of your device
  • Getting to know the back of your device
  • Unlocking the screen
  • Inserting and removing the nano SIM card
  • Changing the language
  • Charging your phone
  • Copying your data from an iPhone
  • Copying your data from an Android phone
  • Creating folders
  • Changing the system navigation on your device
  • Using two button system navigation
  • Using gesture system navigation
  • Managing open apps
  • Using split screen
  • Managing widgets
  • Adding and removing Home screen pages
  • Changing the wallpaper
  • Customizing your Notification panel
  • Restarting your phone
  • Accessing settings
  • Managing data usage
  • Configuring your cellular internet / APN settings
  • Changing roaming settings for a trip
  • Configuring location settings
  • Changing Lock screen security
  • Using a fingerprint lock
  • Using a password lock
  • Using a pattern lock
  • Adjusting the screen timeout and brightness
  • Managing the battery
  • Managing the device memory
  • Managing app power usage and force closing apps
  • Changing your ringtone
  • Setting the phone to silent
  • Setting up your TELUS.net Gmail account
  • Adding an account
  • Removing an account
  • Changing account settings
  • Backing up and restoring your phone
  • Checking for and installing system updates
  • Resetting network settings
  • Resetting app preferences
  • Performing a factory reset
  • Rebooting in safe mode
  • Enabling USB debugging
  • Change permissions for apps on your device
  • Adding an app limit
  • Setting up your wind down time on your device
  • Viewing your screen usage behavior
  • Using your phone
  • Screening a call before answering
  • Using speakerphone
  • Turning on Wi-Fi calling
  • Viewing a missed call and adding it as a contact
  • Importing and exporting contacts
  • Syncing account contacts
  • Adding a contact
  • Assigning a ringtone to a contact
  • Adding a picture to a contact
  • Adding a contact to favorites
  • Blocking and unblocking a contact
  • Sending a text with an attachment
  • Changing message settings
  • Deleting conversations
  • Taking a picture
  • Capturing a video
  • Switching between rear and front cameras
  • Connecting to Wi-Fi
  • Pairing with a Bluetooth device
  • Using Wi-Fi hotspot
  • Using airplane mode
  • Accessing mobile network settings
  • Clearing browsing data
  • Bookmarking websites
  • Changing web content settings
  • Managing browser tabs
  • Adding a Facebook account
  • Posting Facebook status updates
  • Logging out of Facebook
  • Adding a Twitter account
  • Tweeting
  • Downloading an app or widget
  • Uninstalling an app or widget
  • Changing store settings
  • Adding music to your queue
  • Adding music to a playlist
  • Viewing the download queue
  • Using turn-by-turn directions
  • Adding map layers
  • Setting up Google Assistant
  • Using your feed
  • Using voice actions
  • Searching your screen
  • Planning your day
  • Searching your photos
  • Setting a reminder
  • Sending an email with an attachment
  • Changing inboxes
  • Changing general settings
  • Changing account settings

Using a screen reader? Try our text version.

Warranty & Repair

Warranty Information

All Google phones purchased through TELUS are covered by a one year limited warranty starting from the date of purchase, covering manufacturing defects and failures. Google phones are eligible to add Device Care extended protection within 60 days of purchase.
Learn about Device Care

Keep your phone in top shape

Run diagnostics, learn to use your device and get repair options with the TELUS Device Checkup app.
Get TELUS Device Checkup

Check your coverage

You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.
Check your status

Network features

Google Pixel XL Specifications
Wireless Public Alerts (WPA)
Voice over LTE (VoLTE)
Wi-Fi Calling
Visual Voicemail (VVM) Capable
Current software versionAndroid 10.0 (QP1A.191005.007.A3)
Android Security Patch LevelOct 2019

Related articles

  • Activate your mobile device
  • Device balances
  • Travelling with your mobile device
  • Unlock your TELUS mobile device
  • Troubleshoot incoming text message problems

Learn more

  • Support from Google

Help us improve this article

Please rate your experience

Search Support

To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersWe Give Where We LivePolicies
SupportContact Us NeighbourhoodFind A Store
TELUS & CRTC Wireless CodeInternet Code, SimplifiedWireless Code, SimplifiedPrivacy / CookiesSecurity Service Terms User Terms
TELUS Digital TELUS International TELUS Partner SolutionsTELUS ProcurementTELUS WebmailTELUS Wise
TELUS Logo©2020 TELUS