Skip to contentSkip to search
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
  • Personal
  • Business
  • Health
  • Agriculture
  • Social Impact
EN
BC
TELUS Logo
  • My TELUS
TELUS Logo
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Huawei P20

Interactive tutorials for your P20

Learn how to do essential tasks and discover more of what your technology can do for you. Follow along with the steps and corresponding screens to complete a tutorial for the P20.

Search or browse for a tutorial to get started.

All tutorials for the Huawei P20

on Android 10.0.0
Setup and orientation
  • Hardware and physical features
  • Setup and activation
  • Settings basics
Maintenance and optimization
  • Battery and power
  • Storage and memory
  • Backup and restore
  • Update and reset
Security and privacy
  • Security and lock screens
  • Privacy and location
Personalization
  • Home screen and feeds
  • Display
  • Sound and ringtones
  • Accessibility
  • Simplified interface mode
Notifications and interruptions
  • Notifications
  • Parental controls and content restrictions
App use and management
  • App use and organization
  • App permissions and maintenance
  • App store and installation
Efficiency and multitasking
  • Shortcuts
  • Voice control and assistants
  • Multitasking
Users and accounts
  • Emergency contacts and information
  • Personal information and accounts
Communication and contacts
  • Email
  • International and travel
  • Phone calls
  • Contacts
  • Texting
Internet and wireless connections
  • Mobile network and data
  • Wifi
  • Connected devices
  • Web browsing
Camera and media
  • Camera
  • Video
  • Photos
Device Care
  • Exposure Tracking
Map and directions apps
  • Google Maps
Auto and vehicle apps
  • Telus Drive+
    • Hardware and physical features
    • Setup and activation
    • Settings basics
    • Battery and power
    • Storage and memory
    • Backup and restore
    • Update and reset
    • Security and lock screens
    • Privacy and location
    • Home screen and feeds
    • Display
    • Sound and ringtones
    • Accessibility
    • Simplified interface mode
    • Notifications
    • Parental controls and content restrictions
    • App use and organization
    • App permissions and maintenance
    • App store and installation
    • Shortcuts
    • Voice control and assistants
    • Multitasking
    • Emergency contacts and information
    • Personal information and accounts
    • Email
    • International and travel
    • Phone calls
    • Contacts
    • Texting
    • Mobile network and data
    • Wifi
    • Connected devices
    • Web browsing
    • Camera
    • Video
    • Photos
    • Exposure Tracking
    • Google Maps
    • Telus Drive+

All categories
Hardware and physical features
  • Getting to know the front of your device
  • Getting to know the back of your device
  • Inserting and removing the nano SIM card
  • Charging your phone
All categories
Setup and activation
  • Inserting and removing the nano SIM card
  • Turning your phone on and off
All categories
Settings basics
  • Accessing settings
  • Resetting all settings

All categories
Battery and power
  • Turning your phone on and off
  • Charging your phone
  • Restarting your phone
  • Using power saving mode
  • Adjusting the screen timeout and brightness
  • Managing the battery
  • Managing app power usage and force closing apps
All categories
Storage and memory
  • Managing the device memory
  • Deleting conversations
  • Changing the file size of pictures and videos
All categories
Backup and restore
  • Backing up and restoring your phone
  • Importing and exporting contacts
  • Syncing account contacts
All categories
Update and reset
  • Backing up and restoring your phone
  • Resetting network settings
  • Resetting all settings
  • Performing a factory reset
  • Enabling USB debugging
  • Checking for and installing system updates

All categories
Security and lock screens
  • Setting screen security
  • Unlocking the screen
  • Using shortcuts to unlock the screen
All categories
Privacy and location
  • Configuring location settings

All categories
Home screen and feeds
  • Navigating multiple Home screens
  • Adding apps and widgets to the Home screen
  • Adjusting apps and widgets on the Home screen
  • Removing apps and widgets from the Home screen
  • Adding folders to the Home screen
  • Adding and deleting Home screens
  • Using your feed
All categories
Display
  • Changing the wallpaper
  • Changing the theme
  • Customizing your Notification panel
  • Changing the language
  • Adjusting the screen timeout and brightness
All categories
Sound and ringtones
  • Changing the ringtone
  • Setting the phone to silent
  • Assigning a ringtone to a contact
All categories
Accessibility
  • Using TalkBack
  • Using screen magnification
  • Adjusting your font size
  • Adjusting your display size
  • Using accessibility shortcuts
All categories
Simplified interface mode
  • Switching to Simple mode
  • Navigating multiple Home screens
  • Placing a phone call
  • Accessing Simple Settings
  • Accessing and clearing the Notification panel
  • Switching back to Standard Mode

All categories
Notifications
  • Using the Notification panel
  • Customizing your Notification panel
  • Sending a text to a group
All categories
Parental controls and content restrictions
  • Switching back to Standard Mode

All categories
App use and organization
  • Adding apps and widgets to the Home screen
  • Adjusting apps and widgets on the Home screen
  • Removing apps and widgets from the Home screen
  • Adding folders to the Home screen
  • Multitasking between apps
All categories
App permissions and maintenance
  • Managing app power usage and force closing apps
  • Resetting all settings
  • Change permissions for apps on your device
All categories
App store and installation
    • Downloading an app or widget
    • Uninstalling an app or widget
    • Changing store settings

All categories
Shortcuts
  • Using shortcuts to unlock the screen
  • Adding and removing contacts from favorites
  • Accessing the camera from the Lock screen
All categories
Voice control and assistants
    • Searching the web using your voice
    • Setting up Google Assistant™
    • Using voice actions
    • Planning your day
    • Searching your photos
All categories
Multitasking
  • Multitasking between apps
  • Using picture-in-picture
  • Using Multi-window

All categories
Emergency contacts and information
  • Adding emergency information to your Lock screen
  • Teaching kids how to call 911
All categories
Personal information and accounts
  • Adding an account
  • Removing an account
  • Changing account settings

All categories
Email
    • Setting up your TELUS.net email account
    • Setting up personal email
    • Setting up corporate email
    • Sending an email
    • Attaching a file to an email
    • Replying to an email
    • Forwarding an email
    • Sending an email to a group
    • Switching between email accounts
    • Setting up your TELUS.net Gmail account
All categories
International and travel
  • Changing roaming settings for a trip
  • Accessing mobile network settings
All categories
Phone calls
  • Using speakerphone
  • Calling a new number
  • Calling a contact
  • Using handsfree calling
  • Returning to a call
  • Switching between calls
  • Ignoring a call and replying with a text
  • Viewing a missed call and adding it as a contact
  • Changing call settings
All categories
Contacts
  • Calling a contact
  • Viewing a missed call and adding it as a contact
  • Adding a contact
  • Assigning a picture to a contact
  • Assigning a ringtone to a contact
  • Creating a group and adding contacts to It
  • Adding and removing contacts from favorites
  • Sharing a contact's information
  • Importing and exporting contacts
  • Syncing account contacts
  • Blocking and unblocking a contact
All categories
Texting
  • Ignoring a call and replying with a text
  • Sending a text
  • Sending an audio message
  • Replying to a text
  • Forwarding a text
  • Sending a text to a group
  • Changing message settings
  • Deleting conversations

All categories
Mobile network and data
  • Managing data usage
  • Reducing data usage by turning on data saver
  • Changing roaming settings for a trip
  • Configuring your cellular internet / APN settings
  • Turning Airplane mode on and off
  • Managing app power usage and force closing apps
  • Resetting network settings
  • Setting up mobile hotspot
  • Accessing mobile network settings
All categories
Wifi
  • Turning Airplane mode on and off
  • Connecting to a Wi-Fi network
All categories
Connected devices
  • Pairing with a Bluetooth® device
  • Using Near Field Communication and Android Beam™
All categories
Web browsing
  • Navigating to a website
  • Bookmarking a website
  • Using web browser windows
  • Clearing browsing data
  • Changing web content settings

All categories
Camera
  • Taking a picture
  • Recording a video
  • Accessing the camera from the Lock screen
  • Taking a picture while recording a video
  • Zooming in and out
  • Turning the flash on and off
  • Taking a selfie
  • Capturing and viewing screenshots
All categories
Video
  • Recording a video
  • Taking a picture while recording a video
  • Changing the file size of pictures and videos
All categories
Photos
  • Taking a picture while recording a video
  • Changing the file size of pictures and videos
  • Taking a selfie
  • Sharing photos

All categories
Exposure Tracking
  • Downloading an app or widget

All categories
Google Maps
  • Using turn-by-turn navigation
  • Searching locally
  • Viewing current traffic

All categories
Telus Drive+
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Locating the OBD-II port on your vehicle
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Merging a duplicate vehicle
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise

TELUS Logo©2021 TELUS