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Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Back to Motorola Moto Z Play

Inserting and removing the SIM card

Motorola Moto Z Play on Android 8.0.0

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

  1. There are no indicators associated with this step.

    Note: Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by calling your carrier.

  2. The indicator is in the center.
    1.

    Locate the combined nano SIM / microSD card tray on the top of your device.

    Note: You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.

    Step 1/6
  3. The indicator is in the bottom right.
    2.

    Press the card insertion/removal tool into the combined nano SIM / microSD card tray pinhole and push in until the tray releases.

    Step 2/6
  4. The indicator is towards the right.
    3.

    Slide the combined nano SIM / microSD card tray out of its slot.

    Step 3/6
  5. The indicator is towards the right.
    4.

    Insert or remove the nano SIM card into or from the tray with the gold contacts facing the back of the phone.

    Note: A nano SIM card may already be inserted in your phone.

    Step 4/6
  6. The indicator is in the bottom right.
    5.

    Press the combined nano SIM / microSD card tray back into its slot until it clicks, making sure it's secure.

    Step 5/6
  7. There are no indicators associated with this step.
    6.
    Step 6 of 6:

    You've completed the steps!

    Step 6/6

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

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