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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
BlackBerry KEY²

Interactive tutorials for your KEY²

Learn how to do essential tasks and discover more of what your technology can do for you. Follow along with the steps and corresponding screens to complete a tutorial for the KEY².

Search or browse for a tutorial to get started.

All tutorials for the BlackBerry KEY²

on Android 8.1.0
Setup and orientation
  • Hardware and physical features
  • Setup and activation
  • Settings basics
Security and privacy
  • Security and lock screens
  • Privacy and location
Maintenance and optimization
  • Storage and memory
  • Battery and power
  • Backup and restore
  • Update and reset
Personalization
  • Display
  • Home screen and feeds
  • Sound and ringtones
App use and management
  • App use and organization
  • App permissions and maintenance
  • App store and installation
Efficiency and multitasking
  • Multitasking
  • Shortcuts
  • Voice control and assistants
Notifications and interruptions
  • Notifications
Internet and wireless connections
  • Mobile network and data
  • Wifi
  • Connected devices
  • Web browsing
Communication and contacts
  • International and travel
  • Email
  • Phone calls
  • Contacts
  • Texting
Users and accounts
  • Personal information and accounts
Camera and media
  • Camera
  • Photos
  • Video
Social media apps
  • Twitter
Entertainment apps
  • Play Music
Map and directions apps
  • Google Maps
Auto and vehicle apps
  • Telus Drive+
    • Hardware and physical features
    • Setup and activation
    • Settings basics
    • Security and lock screens
    • Privacy and location
    • Storage and memory
    • Battery and power
    • Backup and restore
    • Update and reset
    • Display
    • Home screen and feeds
    • Sound and ringtones
    • App use and organization
    • App permissions and maintenance
    • App store and installation
    • Multitasking
    • Shortcuts
    • Voice control and assistants
    • Notifications
    • Mobile network and data
    • Wifi
    • Connected devices
    • Web browsing
    • International and travel
    • Email
    • Phone calls
    • Contacts
    • Texting
    • Personal information and accounts
    • Camera
    • Photos
    • Video
    • Twitter
    • Play Music
    • Google Maps
    • Telus Drive+

All categories
Hardware and physical features
  • Understanding the Device Buttons and Features
  • Getting to Know the Back of Your Device
  • Understanding Indicator Icons
  • Inserting and Removing the SIM Card
  • Inserting and Removing the SD Card
  • Charging Your Device
All categories
Setup and activation
  • Inserting and Removing the SIM Card
All categories
Settings basics
  • Accessing Settings
  • Resetting App Preferences

All categories
Security and lock screens
  • Unlocking the Screen
  • Changing Lock Screen Security
  • Using a Fingerprint Lock
  • Using a Password Lock
  • Using a Pattern Lock
All categories
Privacy and location
  • Configuring Location Settings

All categories
Storage and memory
  • Inserting and Removing the SD Card
  • Managing the Device Memory
  • Deleting Conversations
  • Changing the Picture Storage Location
  • Transferring Photos to an SD card
All categories
Battery and power
  • Charging Your Device
  • Restarting Your Phone
  • Adjusting the Screen Timeout
  • Managing the Battery
  • Managing App Power Usage and Force Closing Apps
All categories
Backup and restore
  • Backing Up and Restoring Your Phone
  • Importing and Exporting Contacts
  • Syncing Accounts
All categories
Update and reset
  • Backing Up and Restoring Your Phone
  • Checking for and Installing System Updates
  • Resetting Network Settings
  • Resetting App Preferences
  • Performing a Factory Reset

All categories
Display
  • Changing the Language
  • Changing the Wallpaper
  • Customizing Your Notification Panel
  • Adjusting the Screen Timeout
All categories
Home screen and feeds
  • Creating Folders
  • Managing Widgets
  • Adding and Removing Home Screen Pages
  • Using Your Feed
  • Setting a Reminder
All categories
Sound and ringtones
  • Changing Your Ringtone
  • Setting the Phone to Silent
  • Assigning a Ringtone to a Contact

All categories
App use and organization
  • Creating Folders
  • Managing Open Apps
  • Managing Widgets
All categories
App permissions and maintenance
  • Managing App Power Usage and Force Closing Apps
  • Resetting App Preferences
All categories
App store and installation
    • Uninstalling an App or Widget
    • Changing Settings

All categories
Multitasking
  • Managing Open Apps
All categories
Shortcuts
  • Enabling and Disabling the Productivity Tab
  • Customizing the Productivity Tab
  • Using the Productivity Tab
  • Adding a Contact to Favourites
All categories
Voice control and assistants
    • Setting Up Google Assistant™
    • Using Voice Actions
    • Searching Your Screen
    • Planning Your Day
    • Searching Your Photos

All categories
Notifications
  • Customizing Your Notification Panel
  • Changing Your Ringtone
  • Setting a Reminder

All categories
Mobile network and data
  • Managing Data Usage
  • Configuring Your Cellular Internet/APN Settings
  • Changing Roaming Settings for a Trip
  • Managing App Power Usage and Force Closing Apps
  • Resetting Network Settings
  • Using Airplane Mode
  • Accessing Mobile Network Settings
All categories
Wifi
  • Connecting to Wi-Fi
  • Using Airplane Mode
All categories
Connected devices
  • Pairing with a Bluetooth® Device
All categories
Web browsing
  • Clearing Browsing Data
  • Bookmarking Websites
  • Changing Content Settings
  • Managing Browser Tabs

All categories
International and travel
  • Changing Roaming Settings for a Trip
  • Accessing Mobile Network Settings
All categories
Email
    • Setting Up Your TELUS.net Gmail Account
    • Sending an Email with an Attachment
    • Changing Inboxes
    • Changing General Settings
    • Changing Account Settings
All categories
Phone calls
  • Using Your Phone
  • Using Speakerphone
  • Changing Call Settings
  • Viewing a Missed Call and Adding It as a Contact
All categories
Contacts
  • Viewing a Missed Call and Adding It as a Contact
  • Importing and Exporting Contacts
  • Syncing Accounts
  • Adding a Contact
  • Assigning a Ringtone to a Contact
  • Adding a Picture to a Contact
  • Adding a Contact to Favourites
  • Blocking and Unblocking a Contact
All categories
Texting
  • Sending a Text with an Attachment
  • Changing Message Settings
  • Deleting Conversations

All categories
Personal information and accounts
  • Adding an Account
  • Removing an Account
  • Changing Account Settings

All categories
Camera
  • Taking a Picture
  • Capturing a Video
  • Switching Between Rear and Front Cameras
All categories
Photos
  • Taking a Picture
  • Changing the Picture Storage Location
  • Transferring Photos to an SD card
All categories
Video
  • Capturing a Video

All categories
Twitter
  • Adding a Twitter Account
  • Tweeting

All categories
Play Music
  • Adding Music to Your Queue
  • Adding Music to a Playlist
  • Viewing the Download Queue

All categories
Google Maps
  • Using Turn-by-Turn Directions
  • Adding Map Layers

All categories
Telus Drive+
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Locating the OBD-II port on your vehicle
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Merging a duplicate vehicle
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
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