If your device does not automatically set up your carrier's APN on the device after inserting the SIM card, you may need to manually enter your carrier's APN settings.
Note: You can verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, restart your device. Often rebooting the device is necessary for new APN settings to start working.
From the Home screen, drag down the Notification Panel.
Tap the Settings icon.
Tap Network & internet.
Tap Cellular networks.
Tap Access Point Names.
Tap the Plus Sign icon.
Note: Some fields may populate automatically during setup
Note: Enter "TELUS" and tap OK.
Note: Enter "sp.telus.com" and tap OK.
Scroll to MMSC.
Note: Enter "http://aliasredirect.net/proxy/mmsc " and tap OK.