Get help with your BlackBerry KEY²
How to
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Warranty & Repair
Warranty information
All BlackBerry phones purchased through TELUS are covered by a one year limited warranty starting from the date of purchase, covering manufacturing defects and failures. BlackBerry phones are eligible to add Device Care extended protection within 60 days of purchase.Keep your phone in top shape
Run diagnostics, learn to use your device and get repair options with the TELUS Device Checkup app.Check your coverage
You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.Network features
BlackBerry KEY² Specifications
| Wireless Public Alerts (WPA) | |
| Voice over LTE (VoLTE) | |
| Wi-Fi Calling | |
| Visual Voicemail (VVM) Capable | |
| Current software version | Android 8.1 (ACF885) |
| Android Security Patch Level | Nov 2019 |
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