Note: If you're having problems with your device (e.g., an app is frozen, the screen isn't responding, etc.), the first step in troubleshooting is to turn your phone off and on again (also known as a soft reset).
- Step 1 of 4:
To restart iPhone, quickly press and release the Volume up button.
Note: You should only use this feature when iPhone isn't working correctly.
- Step 2 of 4:
Quickly press and release the Volume down button.
- Step 3 of 4:
Press and hold the Top button until you see the Apple logo.
- Step 4 of 4:
You've completed the steps!