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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Unlocking the screen

Apple iPhone 8 Plus on iOS 14.0.0

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Unlock your device to interact with your apps. Screen locks secure your device and protect your device from being accessed by other people. Your device may automatically lock after a certain amount of time depending on your screen timeout settings. If your device is requesting a PUK Code, you need to contact your device provider to unlock it.

  1. Step 1 of 3:

    Press the Side button to wake iPhone.

    Step 1/3

  2. Step 2 of 3:

    Press the Home button to unlock iPhone.

    Step 2/3

  3. Step 3 of 3:

    You've completed the steps!

    Step 3/3

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