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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Resetting network settings

Apple iPad Mini 4 on iOS 14.0.0

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If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.

  1. Note: If you're having messaging, email, or internet connectivity issues, resetting your network settings may help.

  2. Step 1 of 5:

    From the Home screen, tap Settings.

    Step 1/5

  3. Step 2 of 5:

    Tap Reset.

    Step 2/5

  4. Step 3 of 5:

    Tap Reset Network Settings.

    Step 3/5

  5. Step 4 of 5:

    Tap Reset.

    Note: Resetting your network settings will reset all your Wi-Fi, cellular, and VPN settings.

    Step 4/5

  6. Step 5 of 5:

    You've completed the steps!

    Step 5/5

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