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Warranty & Repair


Warranty information

All iPads purchased through TELUS are covered by a one year limited warranty starting from the date of purchase, covering manufacturing defects and failures. All iPads are eligible to add AppleCare+ for iPad within 60 days of purchase.

Keep your iPad in top shape

Run diagnostics, learn to use your device and get repair options with the TELUS Device Checkup app.

Check your coverage

You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.

Network features


Apple iPad (5th generation) Specifications
Wireless Public Alerts (WPA)
Voice over LTE (VoLTE)
Wi-Fi Calling
Visual Voicemail (VVM) Capable
Current software versioniOS 12.1.1

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