Galaxy Watch Active 2Performing a factory reset

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From a watch face, drag down the Quick settings panel.
  1. 1 - From a watch face, drag down the Quick settings panel.
  2. 2 - Tap the Settings icon.
  3. 3 - Scroll to General.
  4. 4 - Tap General.
  5. 5 - Scroll to Reset.
  6. 6 - Tap Reset.
  7. 7 - Tap Reset again.
    • Note: Before you proceed, make sure to back up all photos, videos, and data you'd like to keep. When you factory reset your device, all your files will be deleted.
  8. 8 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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