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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Samsung Galaxy Note9

Interactive tutorials for your Galaxy Note9

Learn how to do essential tasks and discover more of what your technology can do for you. Follow along with the steps and corresponding screens to complete a tutorial for the Galaxy Note9.

Search or browse for a tutorial to get started.

All tutorials for the Samsung Galaxy Note9

on Android 10.0.0
Personalization
  • Accessibility
  • Home screen and feeds
  • Gestures
  • Sound and ringtones
  • Simplified interface mode
  • Display
App use and management
  • App store and installation
  • App permissions and maintenance
  • App use and organization
Efficiency and multitasking
  • Multitasking
  • Voice control and assistants
  • Shortcuts
Internet and wireless connections
  • Connected devices
  • Web browsing
  • Mobile network and data
  • Wifi
Maintenance and optimization
  • Storage and memory
  • Backup and restore
  • Battery and power
  • Update and reset
Camera and media
  • Photos
  • Camera
  • Video
Communication and contacts
  • International and travel
  • Contacts
  • Email
  • Phone calls
  • Texting
Setup and orientation
  • Hardware and physical features
  • Setup and activation
  • More support and warranty
  • Settings basics
Notifications and interruptions
  • Parental controls and content restrictions
  • Notifications
Health and fitness apps
  • Health
Security and privacy
  • Security and lock screens
  • Privacy and location
Map and directions apps
  • Google Maps
Accessories
  • Stylus and pens
Users and accounts
  • Emergency contacts and information
  • Personal information and accounts
Auto and vehicle apps
  • Telus Drive+
    • Accessibility
    • Home screen and feeds
    • Gestures
    • Sound and ringtones
    • Simplified interface mode
    • Display
    • App store and installation
    • App permissions and maintenance
    • App use and organization
    • Multitasking
    • Voice control and assistants
    • Shortcuts
    • Connected devices
    • Web browsing
    • Mobile network and data
    • Wifi
    • Storage and memory
    • Backup and restore
    • Battery and power
    • Update and reset
    • Photos
    • Camera
    • Video
    • International and travel
    • Contacts
    • Email
    • Phone calls
    • Texting
    • Hardware and physical features
    • Setup and activation
    • More support and warranty
    • Settings basics
    • Parental controls and content restrictions
    • Notifications
    • Health
    • Security and lock screens
    • Privacy and location
    • Google Maps
    • Stylus and pens
    • Emergency contacts and information
    • Personal information and accounts
    • Telus Drive+

All categories
Accessibility
  • Using accessibility shortcuts
  • Adjusting your display size
  • Adjusting your font size
  • Using screen magnification
  • Using TalkBack
  • Using Voice Assistant
All categories
Home screen and feeds
  • Adding the apps menu icon
  • Adding folders to the Home screen
  • Using your feed
  • Navigating multiple Home screens
  • Adding and deleting Home screens
  • Changing the default Home screen
  • Adding apps and widgets to the Home screen
  • Adjusting apps and widgets on the Home screen
  • Removing apps and widgets from the Home screen
All categories
Gestures
  • Adding the apps menu icon
All categories
Sound and ringtones
  • Assigning a ringtone to a contact
  • Changing the ringtone
  • Setting the phone to silent
All categories
Simplified interface mode
  • Adding and removing apps from favorites
  • Switching back to Standard Mode
  • Placing a phone call
  • Adding and removing contacts from favorites
  • Navigating multiple Home screens
  • Accessing and clearing the Notification panel
  • Searching from the Home screen
  • Accessing Easy Settings
  • Switching to Easy Mode
All categories
Display
  • Changing the language
  • Customizing your Notification panel
  • Adjusting the screen timeout and brightness
  • Changing the theme
  • Changing the wallpaper

All categories
App store and installation
    • Downloading an app or widget
    • Uninstalling an app or widget
    • Changing store settings
All categories
App permissions and maintenance
  • Change permissions for apps on your device
  • Adding the apps menu icon
  • Resetting all settings
  • Managing app power usage and force closing apps
All categories
App use and organization
  • Multitasking between apps
  • Adding folders to the Home screen
  • Adding apps and widgets to the Home screen
  • Adjusting apps and widgets on the Home screen
  • Removing apps and widgets from the Home screen

All categories
Multitasking
  • Multitasking between apps
  • Using Multi Window™
  • Using picture-in-picture
All categories
Voice control and assistants
    • Setting up Google Assistant™
    • Planning your day
    • Searching your screen
    • Using voice actions
    • Searching your photos
    • Searching the web using your voice
    • Using Bixby Home
    • Setting up Bixby
    • Using Bixby Vision
    • Using Bixby Voice
All categories
Shortcuts
  • Adding and removing contacts from favorites
  • Adding and changing a Lock screen shortcut
  • Accessing the camera from the Lock screen
  • Using shortcuts to unlock the screen

All categories
Connected devices
  • Pairing with a Bluetooth® device
  • Using Near Field Communication and Android Beam™
All categories
Web browsing
  • Clearing browsing data
  • Changing web content settings
  • Bookmarking a website
  • Navigating to a website
  • Using web browser windows
All categories
Mobile network and data
  • Accessing mobile network settings
  • Reducing data usage by turning on data saver
  • Changing roaming settings for a trip
  • Managing data usage
  • Setting up mobile hotspot
  • Resetting network settings
  • Turning Flight mode on and off
  • Configuring your cellular internet / APN settings
  • Managing app power usage and force closing apps
All categories
Wifi
  • Turning Flight mode on and off
  • Connecting to a Wi-Fi network

All categories
Storage and memory
  • Transferring photos to an SD card
  • Changing the picture storage location
  • Inserting and removing a microSD card
  • Changing the file size of pictures and videos
  • Managing the device memory
  • Deleting conversations
All categories
Backup and restore
  • Importing and exporting contacts
  • Syncing account contacts
  • Backing up and restoring your phone
All categories
Battery and power
  • Charging your phone
  • Using power saving mode
  • Restarting your phone
  • Turning your phone on and off
  • Adjusting the screen timeout and brightness
  • Managing app power usage and force closing apps
  • Managing the battery
All categories
Update and reset
  • Resetting network settings
  • Checking for and installing system updates
  • Resetting all settings
  • Backing up and restoring your phone
  • Enabling USB debugging
  • Performing a factory reset

All categories
Photos
  • Transferring photos to an SD card
  • Changing the picture storage location
  • Taking a selfie
  • Sharing photos
  • Changing the file size of pictures and videos
  • Taking a picture while recording a video
All categories
Camera
  • Turning the flash on and off
  • Accessing the camera from the Lock screen
  • Capturing and viewing screenshots
  • Taking a selfie
  • Taking a picture
  • Zooming in and out
  • Recording a video
  • Taking a picture while recording a video
All categories
Video
  • Changing the file size of pictures and videos
  • Recording a video
  • Taking a picture while recording a video

All categories
International and travel
  • Accessing mobile network settings
  • Changing roaming settings for a trip
All categories
Contacts
  • Adding a contact
  • Blocking and unblocking a contact
  • Adding and removing contacts from favorites
  • Creating a group and adding contacts to it
  • Importing and exporting contacts
  • Assigning a picture to a contact
  • Assigning a ringtone to a contact
  • Sharing a contact's information
  • Syncing account contacts
  • Calling a contact
  • Viewing a missed call and adding it as a contact
All categories
Email
    • Attaching a file to an email
    • Setting up your TELUS.net email account
    • Setting up corporate email
    • Forwarding an email
    • Sending an email to a group
    • Setting up personal email
    • Replying to an email
    • Sending an email
    • Switching between email accounts
    • Setting up your TELUS.net Gmail account
All categories
Phone calls
  • Calling a contact
  • Ignoring a call and replying with a text
  • Viewing a missed call and adding it as a contact
  • Calling a new number
  • Returning to a call
  • Changing call settings
  • Using speakerphone
  • Switching between calls
  • Using handsfree calling
All categories
Texting
  • Ignoring a call and replying with a text
  • Turning on Next-Gen Messaging
  • Sending a Next-Gen Message to a group
  • Attaching a file to a text
  • Deleting conversations
  • Forwarding a text
  • Sending a text to a group
  • Replying to a text
  • Sending a text
  • Changing message settings
  • Sending an audio message

All categories
Hardware and physical features
  • Getting to know the back of your device
  • Charging your phone
  • Getting to know the front of your device
  • Inserting and removing a microSD card
  • Inserting and removing the nano SIM card
All categories
Setup and activation
  • Inserting and removing the nano SIM card
  • Turning your phone on and off
  • Transferring content from your old device using external storage
  • Transferring content from your old device with a USB connection
  • Transferring content from your old device with a wireless connection
All categories
More support and warranty
  • Finding additional help
All categories
Settings basics
  • Accessing settings
  • Resetting all settings

All categories
Parental controls and content restrictions
  • Switching back to Standard Mode
All categories
Notifications
  • Using the Notification panel
  • Customizing your Notification panel
  • Sending a text to a group

All categories
Health
  • Customizing Samsung Health
  • Tracking your heart rate
  • Setting up your Samsung Health profile

All categories
Security and lock screens
  • Adding and changing a Lock screen shortcut
  • Setting screen security
  • Unlocking the screen
  • Using shortcuts to unlock the screen
All categories
Privacy and location
  • Configuring location settings

All categories
Google Maps
  • Viewing current traffic
  • Using turn-by-turn navigation
  • Searching locally

All categories
Stylus and pens
  • Accessing Air Command
  • Using Smart select
  • Using Screen write
  • Taking notes with the screen off
  • Adding a shortcut to Air Command
  • Removing a shortcut from Air Command
  • Using S Pen remote and app actions

All categories
Emergency contacts and information
  • Teaching kids how to call 911
  • Adding emergency information to your Lock screen
All categories
Personal information and accounts
  • Adding an account
  • Changing account settings
  • Removing an account

All categories
Telus Drive+
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
    • Downloading Drive+
    • Understanding your OBD-II device features
    • Understanding your OBD-II status lights
    • Inserting and removing the micro SIM card from your OBD-II device
    • Locating the OBD-II port on your vehicle
    • Restarting your OBD-II device
    • Manually resetting your OBD-II device
    • Creating your Drive+ account
    • Adding a vehicle to your Drive+ account
    • Editing your Drive+ account information
    • Editing your vehicle information
    • Viewing your vehicle’s battery health
    • Viewing your vehicle’s Diagnostic Trouble Code
    • Merging a duplicate vehicle
    • Removing a vehicle
    • Switching between multiple vehicles
    • Managing your notifications for your vehicle
    • Viewing your trip history
    • Exporting your trip history
    • Tagging and exporting a business trip
    • Adding your vehicle insurance to Drive+
    • Adding your vehicle registration to Drive+
    • Adding a receipt to Drive+
    • Editing a document in Drive+
    • Removing a document from Drive+
    • Turning your Wi-Fi hotspot on and off
    • Connecting to your Wi-Fi hotspot
    • Managing your Wi-Fi hotspot settings
    • Getting directions to locate your vehicle
    • Sharing your vehicle’s location
    • Creating a geofence for your vehicle
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