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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Turning on Next-Gen Messaging

Samsung Galaxy Note8 on Android 9.0.0

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Active RCS on your device to take full advantage of the new features available in the Messages app.

  1. Note: Next-Gen Messaging gives you enhanced chat messaging features in select conversations with other Next-Gen Messaging users including group chats, read receipts, audio messaging, and more.

  2. Step 1 of 6:

    From the Home screen, tap the Messages icon.

    Note: Next-Gen Messaging requires Android 5.1 Lollipop or higher, Android Messages verison 4.3 or higher, and a connection to a wireless monthly plan with data or a Wi-Fi network on a compatible device.

    Step 1/6

  3. Step 2 of 6:

    Tap the Menu icon.

    Step 2/6

  4. Step 3 of 6:

    Tap Settings.

    Step 3/6

  5. Step 4 of 6:

    Tap Chat settings.

    Step 4/6

  6. Step 5 of 6:

    Tap or slide the Rich Communications settings switch to ON.

    Step 5/6

  7. Step 6 of 6:

    You've completed the steps!

    Step 6/6

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