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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Managing the device memory

Samsung Galaxy Note8 on Android 9.0.0

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Clearing your device's memory can help improve your device's speed to make it go faster. Your device may become slow because it is low on memory.

  1. Step 1 of 7:

    From the Home screen, drag down the Notification panel.

    Step 1/7

  2. Step 2 of 7:

    Tap the Settings icon.

    Step 2/7

  3. Step 3 of 7:

    Scroll to Device care.

    Step 3/7

  4. Step 4 of 7:

    Tap Device care.

    Step 4/7

  5. Step 5 of 7:

    Tap Memory.

    Note: From this screen, you can view details about how your device memory is being used.

    Step 5/7

  6. Step 6 of 7:

    Tap CLEAN NOW.

    Step 6/7

  7. Step 7 of 7:

    You've completed the steps!

    Step 7/7

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