Warranty & Repair
Warranty informationAll Samsung phones purchased through TELUS are covered by a one year limited warranty starting from the date of purchase, covering manufacturing defects and failures. Samsung phones are eligible to add Device Care extended protection within 60 days of purchase.
Keep your phone in top shapeRun diagnostics, learn to use your device and get repair options with the TELUS Device Checkup app.
Check your coverageYou can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.
Samsung Galaxy J3 Prime Specifications
|Wireless Public Alerts (WPA)|
|Voice over LTE (VoLTE)|
|Wi-Fi Calling||(with 8.0 / J327WVLU2BRJ4 or later)|
|Visual Voicemail (VVM) Capable|
|Current Software Version||Android 8.0 (J327WVLU3BSF1)|
|Android Security Patch Level||Jun Feb 2019|
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