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Warranty & Repair


Warranty information

All Huawei keys purchased through TELUS are covered by a one year limited warranty starting from the date of purchase, covering manufacturing defects and failures. If you are having issues with your device, you can bring it to a TELUS location for repair.

Get hands-on help

Take advantage of a complimentary, one-on-one TELUS Learning Centre session to get the most out of your device and services.

Check your coverage

You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.

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