For help with your phone, smartwatch, tablet & plan
Everything you need to know about setting up your smartphone, tablet and smartwatches on the TELUS network.
Find out the charges applicable for device setup, rate plan change, late payment and more.
Learn how to set up a SIM card and replace your mobile device.
Determine your eligibility for Unlimited plans and the TELUS Family Discount.
Read more for help on tracking your phone, tablet and smartwatch orders.
Upgrade your device with the TELUS Bring-It-Back™ program
Information on refunds and exchanges for TELUS purchases, including phones, smartwatches and tablets.
Learn about all the tasks you can complete using the My TELUS online web portal or the My TELUS smartphone app.