To help us improve this website, we'd love to hear your feedback.
Tell us what you think.
© 2018 TELUS
Tweet @TELUSsupport for quick answers & help.
Mon - Fri 4am - 10pm PT
Sat & Sun 8am - 4pm PT
Visit us for products and experts that can help with all of your needs.
Instant message with TELUS support representatives online.
Get answers to specific questions & advanced issues from other TELUS customers.
| Mon - Fri | 9am - 10pm | Technical support available 24/7 |
| Sat & Sun | 9am - 8pm |
All times local
Requires log in
| Mon - Fri | 7:30am - 9pm | Technical support available 24/7 |
| Sat & Sun | 8am - 8pm |
All times local
Requires log in
PO Box 7575 Vancouver, BC V6B 8N9
If you’ve already contacted TELUS and your issue remains unresolved, escalate your issue here.
Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options.