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TELUS Mobility

1-866-558-2273

*611 on your TELUS mobile phone

U.S. / International numbers

In the US

1-866-771-9666

International

+1-416-940-5995
Mon - Fri 9am - 10pm Technical support available 24/7
Sat & Sun 9am - 8pm

All times local

Requires log in

Online order inquiries

telusorders@telus.com

Please provide your order confirmation number.

TELUS Internet, TV & Home phone

Mon - Fri 7:30am - 9pm Technical support available 24/7

All times local

TELUS Client Care

PO Box 7575 Vancouver, BC V6B 8N9

Already contacted us?

If you've already contacted TELUS and your issue remains unresolved, escalate your Mobility issue here or escalate your Home Services issue here.

Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options.