Wrong TV input with Optik TV

Learn how to switch your TVs input source back to your TELUS Optik TV service

If you notice that your TV is often on the wrong input, this could be because some devices you connect to your TV, like gaming consoles, automatically change your TV input settings. You will need to change the input back to TV when you want to watch Optik TV. Learn how to change your input follow the following steps:

  • Check that your remote is in TV mode by pressing Mode until the light flashes red beside TV.
  • Press search to change your input to select ( ex HDMI1, HDMI2 etc).

If you are using a Slimline 2 remote , use the remote that came with the TV to change the Input.

For more details please refer to the Optik TV Manual.

Did this article solve your problem?

Search Support