How to upgrade your TELUS Online Security plan

Find the details on how to upgrade your plan if you're an existing TELUS Online Security customer.


Steps to upgrade

To upgrade your TELUS Online Security plan, follow these steps:

  1. Log in to your My TELUS account
  2. Navigate to the Manage section of TELUS Online Security
  3. Select Change Your Plan
  4. Select your new plan
  5. Follow the on-screen step-by-step instructions

You will receive an enrollment email in your inbox with the instructions to activate your new plan. You must activate your plan in order to receive your benefits.

Log in to your NortonLifeLock™️ account by selecting the Activate Now button in the email. Enter your NortonLifeLock™️ username and password. Review your monitored information to ensure that you’ve entered up-to-date information.

Pro tip: Reuse your existing NortonLifeLock™️ username and password to save time.