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Troubleshoot: Boost Wi-Fi (ZyXEL VSG-1432)

Troubleshoot your Boost Wi-Fi when using a ZyXEL VSG-1432 modem

Not your modem?

These instructions explain how to disable the Wi-Fi network running in the background of your Boost Wi-Fi network through your Wi-Fi modem.

To disable your home Wi-Fi network, complete these steps:

  1. Connect to your modem's Wi-Fi network.
  2. Launch your web browser.
  3. Enter the following into the address bar: 192.168.1.254
  4. From your keyboard, press the Enter ( Return ) key. The admin login screen is displayed.
  5. To log in, enter the following information:
    • Username: admin
    • Password: printed on the side of the modem under GUI Access (unless you’ve changed it)
  6. The home screen is displayed. Select Wireless.
  7. Under the Wireless Network Setup section of the page, change the wireless field to Disable to turn off your Wi-Fi network.
  8. Select Apply to save your changes.

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