Skip to content
TELUS Logo

Troubleshoot: Boost Wi-Fi (Actiontec V1000H/V2000H)

Troubleshoot your Boost Wi-Fi when using an Actiontec V1000H or V2000H modem

Not your modem?

These instructions explain how to disable the Wi-Fi network running in the background of your Boost Wi-Fi network through your Wi-Fi modem.

To disable your home Wi-Fi network, complete these steps:

  1. Connect to your modem's Wi-Fi network.
  2. Launch your web browser.
  3. Enter the following into the address bar: 192.168.1.254
  4. From your keyboard, press the Enter ( Return ) key. The admin login screen is displayed.
  5. To log in, enter the following information:
    • Username: admin
    • Password: printed on the side of the modem under GUI Access (unless you’ve changed it)
  6. The home screen is displayed. Select Wireless Setup. The Basic Settings screen is displayed.
  7. Change the Wireless Radio field to Disable to turn off your Wi-Fi network.
  8. Select Apply to save your changes.

Search Support