Track mobile data usage using My TELUS

View usage in My TELUS and learn about additional charges

Track mobile data with the My TELUS app

  1. Download and log in to the My TELUS app
  2. Data usage highlights appear on the Overview screen
  3. Select the Usage tab for a detailed breakdown of your account’s usage

Track mobile data with My TELUS

  1. Log in to My TELUS
  2. Select Usage

  3. Meters will display a usage summary for the current billing cycle for data, airtime, and messaging

  4. Select Usage records to see a daily summary

  5. In the daily view, select a column heading to sort by that column
  6. Select the + to the right of any row to see a detailed breakdown of the days usage

  7. Select Previous Cycle or 2 months ago headings to see past usage details

  8. Use the drop down menu beside Show to see only specific types of usage

What you need to know

  • Usage summaries may not be available to subscribers in some provinces
  • While data usage notifications are close to real-time, usage meters can be delayed by up to 6 hours. Share plans will reflect each person’s usage at various times and are subject to the same delays. All usage information is an approximate; please refer to your invoice for final charges

Additional data charges

Additional data charges may vary depending on which Mobility plan you are on. Visit Understanding additional data charges for more details.

How data usage is reported

When reviewing your data usage, you may see instances where multiple "chunks" of data appear to have been consumed at the same time.

The time indicated is when the data session began. But in a single session, you may have incurred multiple instances of data usage. For example:

  • You may have watched a video, then left for a few minutes before watching another video
  • You may have set up a personal hotspot, then the device that's tethered to yours used some data

When such instances happen within a single session, the data usage chart will show several instances of data usage, all with the same start time.

Also, sometimes when larger amounts are data are consumed, the reporting may be split into smaller segments. For example if a video consumed 7.2 MB of data, you may see it reported as 5 MB and 2.2 MB, with the same start time.

Track and manage mobile data on your Android device

Difference between Wi‑Fi data and cellular data

Cellular data connections work wherever cellular coverage is available. TELUS’ 4G HSPA+ network covers 97% of Canada’s population, which means you can use your device nearly anywhere.

A Wi-Fi connection is established with a wireless adaptor at home or in a public place, like a coffee shop, and only works within the limited range of the router. When connected to Wi-Fi, the device uses the data allotment from the router’s internet service.

Most devices will seamlessly switch between Wi-Fi and cellular data and some can use a cellular connection to assist unstable or poor Wi-Fi signals.

Tracking data on device

To track your data on a device, you can download the TELUS My Account app, which shows at a glance where you are in your usage for your billing cycle.

Data counter on device is another good tool to help manage your data. It provides approximate usage details (±10 MB) and can show what applications use the most data. You can also set limits to auto-stop data usage, as well as restrict specific apps background data on cellular network.

Consult the video below for the most common Android settings to manage your data or visit our Get to know your device section, which covers individual device’s data management features under Settings section for your device.

How do I view my mobile usage on my Android?

Other tips for reducing data use

  • Wi-Fi Assist is a feature on iOS 9 or later that automatically switches to cellular data, if the Wi-Fi connection is poor. You can turn it off in the Settings to manage your data use.
  • From the Settings menu, you can also verify individual applications, such as iCloud Drive, Podcasts, iMovie, etc. to ensure that Use cellular data is off.
  • Within several applications, such as Facebook or Netflix, it is possible to disable videos playing automatically over cellular data or reduce the quality playback in the app settings.

Use Wi-Fi whenever possible

Whenever you are near a trusted Wi-Fi network use the Wi-Fi receiver in your device to save your cellular data.

  1. From the Home screen, select the Settings icon.
  2. Select Wi-Fi.
  3. Switch Wi-Fi to the On position.
  4. Select the name of the Wi-Fi Network you wish to join.
  5. If required, enter the password and select Join.

    Note: After you join the network, you'll see a checkmark next to the network name and a Wi-Fi icon will appear in the upper-left corner of your display.

Turn Off Cellular Data

To stop using cellular data you can cut access to it using the settings options on your device.

  1. Select the Settings icon.
  2. Select Cellular.
  3. Position the slider to the Off position.


  • A Wi-Fi network allows you to to connect to the internet and use apps even if cellular data is turned off.
  • The amount listed under Current Period in the Cellular Data Usage section represents the total amount of cellular data used since the last counter reset.
  • To view the date of the last reset simply scroll to the bottom of the menu.
  • To reset the counter simply tap Reset Statistics two times.
  • To track your usage on a monthly basis, you can reset this counter on the first day of your bill cycle.

Limit App Usage

You can control which apps have access to your data on an individual basis and limit some application to Wi-Fi only.

  1. Select the Settings icon.
  2. Select Cellular.
  3. Scroll down the screen to reveal the different apps that are using your cellular data. The amount of data used by each app is listed under the app. No figure means no cellular data usage.
  4. Toggle the on/off switches to control which applications can use cellular data.

Turn Off Personal Hotspot

  1. Select the Settings icon.
  2. Select Cellular.
  3. Select Personal Hotspot.
  4. Move the slider to the OFF position.

Turn Off Push Notifications

Push notifications are alerts from specific apps that relate to some kind of new information that are pushed to your device regardless of whether you are using the app or not. Although it’s not possible to disable all push notifications at once, it can be done on a per app basis.

  1. From the Home screen, select the Settings icon.
  2. Scroll down and select Notifications.
  3. Select the App you wish to turn off.
  4. Move the slider to the OFF position.

Turn Off Background App Refresh

Many apps transfer cellular data in the background. This means that an app may download data when you're not using it.

  1. Select the Settings icon.
  2. Scroll down and select General.
  3. Scroll down and select Background App Refresh.

Note: To turn off background updates for All apps, move the slider to the Off position. To turn on background updates for individual apps, turn the slider to the On position and turn on the individual app switch to the desired position.

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