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Terms and conditions for Internet and TV deals and bundles

Legal terms and conditions for TELUS Internet and TV deals and bundles

  1. 4K Ultra HD availability subject to your Netflix subscription plan (charged separately), Internet service, device capabilities, and content availability. www.netflix.com/TermsOfUse. A 4K TV, Optik 4K PVR or set top box, Internet 50 plan and Netflix Premium plan are required to watch Netflix in 4K. To change your Netflix plan go to Netflix.com/ChangePlan.

  2. Only applicable for orders online.

  3. TELUS Visa Prepaid cards are issued in connection with a promotion program. Prepaid card is issued by Peoples Trust Company pursuant to a license by Visa Int. *Trademark of Visa Int., used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see MyPrepaidCenter.com/site/visa-univ-can. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. Offer includes Optik TV and Internet. Cannot be combined with other promotional offers. Card will be shipped 15-30 days after the installation of Optik TV service. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. The Essentials or Lite is required for all Optik TV subscriptions. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Not available with Lite. A cancellation fee applies to the early termination of a service agreement and will be $15 for the PVR and digital boxes multiplied by the number of months remaining in the service agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Service installation, a $300 value, includes connection of up to 6 TVs and is free with a service agreement or purchase of a digital box or PVR ($100 for month-to-month service with no equipment purchase). If new or upgraded outlet/phone jacks are required, the charge will be $75 for each outlet/phone jack. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. TELUS, the TELUS logo, Optik, Optik TV and the future is friendly are trademarks of the TELUS Corporation, used under license. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2018 TELUS.

  4. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. Regular pricing includes an ongoing $10/mo discount for Internet 50 or higher. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels. Final eligibility for the services will be determined by a TELUS representative. The Essentials is required for all Optik TV subscriptions. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. TELUS reserves the right to substitute an equivalent or better product without notice. LG 50UK6300 TV has a retail value of $799, based on the manufacturer’s suggested retail price.

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  6. Offer subject to change without notice. Available to TELUS residential customers on a 2 year TELUS TV and Internet service agreement who have not subscribed to TELUS TV or Internet service in the past 90 days. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative. Cannot be combined with promo prices. TELUS reserves the right to modify the channel lineup and packages, and regular pricing, without notice. Includes HP 15 Notebook. TELUS and Hewlett-Packard Development reserve the right to substitute an equivalent or better laptop without notice. Not available with Lite. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above. For example, if you accept a $400 promotional gift in return for your commitment to take service for 1 year, and you cancel service at the end of the ninth month of your service agreement, the cancellation fee will be $400 x 3 months (months remaining in the term)/ 12 months (total months in the term) = $100 + applicable taxes. Current equipment rental rates will apply at the end of the 3-year service agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise, the replacement cost will be charged to the account. HP and the HP logo are registered trademarks of Hewlett-Packard Development Company, L.P. Learn more about our service agreements.

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  8. Offer available to consumers and businesses operated by a sole proprietor. TELUS home services are TV, the Internet and home phone. Linking of home and mobility accounts required to receive the $5/month discount. Only one discount available for each mobility account. Prepaid mobility accounts are not eligible. The mobility and TELUS home services accounts must be in the same name. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above.

  9. Offer subject to change without notice. Offer available for customers activate or renew a premium smartphone on a 2 year in-market Your Choice plan. SIM not included. Consumer accounts only. Offer cannot be combined with other code-based offers. Offer only available on premium smartphones, which can be viewed here.

  10. The bonus data remains on the customer’s account for 24 months from activation and expires once the 24 months are over. Standard data overage rates apply.Offer available for a limited time only. Only available in select stores. $200 bonus trade in credit available to TELUS wireless customers who trade in an eligible device with a minimum trade in value of more than $0, and who activate or renew a Samsung Galaxy S7 or Samsung Galaxy S7 Edge on a 2 year Your Choice plan (TELUS Share Plan in MB).

  11. Limit of one trade-in per customer. The device will be evaluated by HYLA Mobile ULC at its sole discretion. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade-in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.

  12. Offer subject to change without notice. Available to TELUS residential customers who purchase a smartphone and activate it on a 2 year Your Choice plan. The mobility and TELUS home services accounts must be in the same name. Offer only available to the primary subscriber of the account. Promotional discount is the lesser of $200 and the price of the eligible device before tax. Cannot be combined with other offers. Not available with Lite. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above.

  13. Offer available for a limited time. Only available in select stores. $100 Trade in credit available to TELUS wireless customers who trade in an eligible device with a minimum trade in value of more than $0, and who activate or renew a LG G5, Samsung Galaxy S6, Samsung Galaxy S7, Samsung Galaxy S7 edge, or Moto Z on a 2-year Your Choice plan. Limit of one trade in per customer. Device will be evaluated by HYLA Mobile ULC at its sole discretion. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.

  14. Limited time offer. Regular no term price of Samsung Galaxy Tab E is $312. Offer only available to customers with an existing TELUS Mobility Postpaid phone plan with shareable data at the time of activating a Samsung Galaxy S6, Samsung Galaxy S7 or Samsung Galaxy S7 edge. To have the ability to share data, another subscriber on the account must be a Primary Subscriber with either a TELUS Mobility Postpaid phone plan with shareable data or a Mobility Postpaid phone plan with a data add-on. Subject to approved credit. Not available to customers on the credit limit program. Customers must subscribe to the $10/1 GB shareable data plan as a secondary subscriber in order to qualify. Only one data option is required per account. That data can be shared with up to four additional devices, including tablets. Taxes and pay-per-use charges (including additional data and roaming) are extra. Data used while roaming in the US is charged at $5/MB. Data used while roaming outside Canada and the US may vary by zone. Visit telusmobility.com/travel for details. Additional data is rounded up each session to the closest KB (1 GB = 1,024 MB; 1 MB = 1,024 KB). Data usage is subject to a monthly overage limit of 5 GB.

  15. TELUS Visa Prepaid cards are issued in connection with a promotion program. Prepaid card is issued by Peoples Trust Company pursuant to a license by Visa Int. *Trademark of Visa Int., used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see MyPrepaidCenter.com/site/visa-univ-can. Offers available until November 30 2017, to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. Offer includes Optik TV and Internet. Cannot be combined with other promotional offers. Card will be shipped 15-30 days after the installation of Optik TV service. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. The Essentials or Lite is required for all Optik TV subscriptions. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Not available with Lite. A cancellation fee applies to the early termination of a service agreement and will be $15 for the PVR and digital boxes multiplied by the number of months remaining in the service agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Service installation, a $300 value, includes connection of up to 6 TVs and is free with a service agreement or purchase of a digital box or PVR ($100 for month-to-month service with no equipment purchase). If new or upgraded outlet/phone jacks are required, the charge will be $75 for each outlet/phone jack. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. TELUS, the TELUS logo, Optik, Optik TV and the future is friendly are trademarks of the TELUS Corporation, used under license. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2017 TELUS.

  16. While quantities last. Total contribution amount up to a maximum of $45,000. All proceeds go to WE.

  17. TELUS Visa* Prepaid Cards are issued by Peoples Trust Company pursuant to a license by Visa Int.*Trademark of Visa Int., used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see MyPrepaidCenter.com/site/visa-univ-can. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Offer available to residential customers who have not subscribed to TELUS Internet in the past 90 days. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes.

  18. *Offer valid until October 10th, 2017, or while supplies last. Offer available to former MTS customers who complete the transition to TELUS. Offer available online only. Limited to 1 product per account. Offer cannot be exchanged for a cash value.

  19. Offers subject to change without notice. Cannot be combined with other promotional offers. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Downgrading after accepting a promotional offer will trigger the cancellation fees associated with the promotion and the free installation and equipment rental. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Optik TV You Pick 6 and Internet 300/300 for $85/mo offer is only available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days signing up for Optik TV and Internet on a 2 year service agreement. Regular pricing applies from the end of the promotional period. Regular TV pricing includes an ongoing $10/mo discount when bundled with Internet 50 and higher. A cancellation fee applies to the early termination of a service agreement and will be $15 for the PVR and digital boxes multiplied by the number of months remaining in the service agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Service installation, a $300 value, includes connection of up to 6 TVs and is free with a service agreement or purchase of a digital box or PVR. If new outlet/phone jacks are required, the charge will be $75 for the first one and $25 each for the others. Free installation and equipment rental is not available with Lite. The TELUS logo and Optik TV are trademarks of TELUS Corporation, used under license. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2018 TELUS

  20. Offer subject to change without notice. Regular pricing applies thereafter (currently $170/month). Offer only available with Essentials or above. Promotional pricing not applicable to Lite packages. Optik TV You Pick 6 and Internet 300/300 for $85/mo offer is only available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. Regular pricing applies from the end of the promotional period. Regular TV pricing includes an ongoing $10/mo discount when bundled with Internet 50 and higher. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Rental equipment must be returned in good condition upon cancellation of service. The TELUS logo and Optik TV are trademarks of TELUS Corporation, used under license. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2018 TELUS

  21. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Internet access speed depends on location, usage within the home network, internet traffic, applicable network management and server configurations. For a description of TELUS’s network management practices, see telus.com/networkmanagement. †Offer subject to change without notice. The $15/mo. discount for 24 months is available to customers signing up for TELUS Internet 300/300 and Optik TV You Pick 6 or higher. Regular price (currently $160/month) applies at month 25. Offer only available with Optik TV You Pick 6 or higher. Downgrading to Lite or Essentials will trigger the removal of the $15 Internet discount. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Rental equipment must be returned in good condition upon cancellation of service. TELUS, the TELUS logo, TELUS PureFibre, Optik TV, the future is friendly and telus.com are trademarks of TELUS Corporation, used under licence. All rights reserved. © 2018 TELUS.

  22. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not upgraded their TELUS Internet service in the past 30 days. Regular pricing applies at the end of the promotion period. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Rental equipment must be returned in good condition upon cancellation of service.

  23. Offer is available from Mar 7 to May 22, 2018 to new Optik TV customers who have not subscribed to Optik TV during the previous 90 days. Regular pricing (currently $20/month) starts on month three. Offer subject to change without notice.

  24. Get a $200 bill credit for ordering an Internet and Optik TV bundle on a two year term, or $100 for ordering Internet or TV on a 2-year term. Only available for orders online. Not available in all areas. Offer subject to change without notice. Bill credit will be applied upon order completion.

  25. Offers subject to change without notice. Cannot be combined with other promotional offers. TELUS reserves the right to modify channel lineup and packaging, and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Downgrading to Lite after accepting promotional offer will trigger the cancellation fees associated with the promotion and the free installation and equipment rental. Internet access is subject to usage limits; additional charges apply for exceeding the included data. 24 month promotional discount is available to new or existing customers signing up for TELUS TV & Internet on a 2 year service agreement, otherwise regular pricing applies. Regular pricing applies from the end of the promotional period. A cancellation fee applies to the early termination of a services agreement and will be $15 for the PVR and digital boxes multiplied by the number of months remaining in the services agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Services installation, a $300 value, includes connection of up to 6 TVs and is free with a services agreement or purchase of a digital box or PVR. If new outlet/phone jacks are required, the charge will be $75 for the first one, and $25 each for the others. The TELUS logo and Optik TV are trademarks of TELUS Corporation, used under licence. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2018

  26. Offers subject to change without notice. Cannot be combined with other promotional offers. TELUS reserves the right to modify channel lineup and packaging, and regular pricing, without notice. HDTV-input-equipped television required to watch HD. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Downgrading to Lite after accepting promotional offer will trigger the cancellation fees associated with the promotion and the free installation and equipment rental. Internet access is subject to usage limits; additional charges apply for exceeding the included data. 24 month promotional discount is available to new or existing customers signing up for TELUS TV on a 2 year service agreement, otherwise regular pricing applies. Regular pricing applies from the end of the promotional period. A cancellation fee applies to the early termination of a services agreement and will be $10 for the PVR and digital boxes multiplied by the number of months remaining in the services agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Services installation, a $300 value, includes connection of up to 6 TVs and is free with a services agreement or purchase of a digital box or PVR. If new outlet/phone jacks are required, the charge will be $75 for the first one, and $25 each for the others. The TELUS logo and Optik TV are trademarks of TELUS Corporation, used under licence. All copyrights for images, artwork and trademarks are the property of their respective owners. All rights reserved. © 2018

  27. Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet service in the past 90 days. 24 month promotional discount is available to new or existing customers signing up for TELUS TV on a 2 year service agreement, otherwise regular pricing applies. Regular pricing applies from the end of the promotional period. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Offer includes a wireless gateway rental at no extra cost, which lets you connect devices wirelessly to create your own wireless home network. A cancellation fee applies to the early termination of a service agreement and will be $10 per month multiplied by the number of months remaining in the term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.

  28. Offer available while quantities last and cannot be combined with promotional prices. *Visa Int. / People's Trust Company, Licensed Issuer. Prepaid cards are issued in connection with a promotion program. Prepaid card is issued by Peoples Trust Company pursuant to a license by Visa Int.*Trademark of Visa Int., used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see MyPrepaidCenter.com/site/visa-univ-can. A cancellation fee applies for early termination of the service agreement and will be the value of the Visa prepaid card received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes.

  29. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. Regular pricing includes an ongoing $10/mo discount for Internet 50 or higher. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels. Final eligibility for the services will be determined by a TELUS representative. The Essentials is required for all Optik TV subscriptions. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. TELUS reserves the right to substitute an equivalent or better product without notice. LG 50UK6300 TV has a retail value of $799, based on the manufacturer’s suggested retail price.

  30. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. *Visa Int. / People's Trust Company, Licensed Issuer. Prepaid cards are issued in connection with a promotion program. Prepaid card is issued by Peoples Trust Company pursuant to a license by Visa Int.*Trademark of Visa Int., used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will be forfeited at midnight EST the last day of the month of the valid thru date. Card terms and conditions apply, see MyPrepaidCenter.com/site/visa-univ-can. A cancellation fee applies for early termination of the service agreement and will be the value of the Visa prepaid card received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. Card will be shipped 30 days after the installation of Optik TV service. Downgrading to Lite after accepting a promotional offer will trigger the cancellation fees associated with the promotion and the free installation and equipment rental.

  31. Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet service in the past 90 days. Offer available while quantities last and cannot be combined with promotional prices. Final eligibility for service will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Cancellation fees apply for early termination of the service agreement to cover the cost of free installation, equipment rentals and the value of the Boost Wi-Fi units received in return for your term commitment. Installation and equipment rental cancellation fees will be $10 per month multiplied by the number of months remaining in the term, plus applicable taxes. An additional cancellation fee will be charged and will be the value of the promotional gift received in return for your term commitment, divided by the total number of months in the term, multiplied by the number of months remaining in the term (with a partial month counting as a full month), plus applicable taxes. TELUS Boost Wi-Fi Starter Pack and Expansion Pack have a retail value of $240, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.

  32. Offer available while quantities last and cannot be combined with promotional prices. Offer to residential customers who have not subscribed to TELUS Internet in the past 90 days. The Amazon Echo 2nd Generation plus one year of Prime membership has a total retail value of $208.99, based on the manufacturer’s suggested retail price. Amazon Echo 2nd Generation has a retail value of $129.99, and one year of Amazon Prime Membership has a retail value of $79. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. You must redeem your Amazon Prime Membership Code and agree to the Amazon Prime Terms to qualify for Amazon Prime membership by expiration date of code. Your Amazon Prime membership automatically renews for the membership fee in effect at the time of renewal plus applicable taxes. You may cancel at any time by visiting Your Account and adjusting your membership settings. Valid credit card required at time of registration if Amazon does not have one on file. Amazon Prime Membership Codes cannot be transferred or resold. For more information about Amazon Prime, visit amazon.ca/prime. Amazon.ca is not a sponsor of this promotion. All Amazon, Echo, Alexa, ®, ™ & © are IP of Amazon.com, Inc. or its affiliates and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates.

  33. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas.

  34. Based on total service disruptions and outages experienced by customers in the past year.

  35. The Advanced Wi-Fi modem has dual band 2.4/5 GHz frequencies and uses the latest 802.11ac Wi-Fi technology.The Advanced Wi-Fi modem is TELUS owned equipment provided on a rental basis at no extra cost and must be returned to TELUS upon the cancellation of service, otherwise the replacement cost will be applied to the account. Additional installation charges may apply.

  36. Individual results may vary depending on the construction materials of your home, location and configuration of your Wi-Fi modem, location and capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of active Wi-Fi devices or other factors.

  37. Maximum of 3 additional boosters per account. Individual results may vary depending on the construction materials of your home, location and configuration of your Wi-Fi modem, location and capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of active Wi-Fi devices or other factors.

  38. 4K television required to watch 4K. Optik 4K PVR and Internet 50 or above required to watch 4K on Optik. Minimum system requirements apply. Subscription to corresponding channels required; not available with all channels. Final eligibility for the services will be determined by a TELUS representative.

  39. The number of simultaneous HD video streams depends on your location, network equipment and other factors. A final assessment can only be provided on installation. A TELUS representative will confirm final details.

  40. Access point provides wireless connections for up to 4 wireless digital boxes. Power supply required. Component cables (included) are used to connect each digital box to a TV. Wireless signal range will vary and can be affected by conditions in the home, including interference from other electronic devices and the materials used in construction. Digital boxes are not weather proof and should not be left outdoors or exposed to water. Adequate signal transmission is required within the home and will be tested by a TELUS representative before installation.

  41. In-store offer. Only available at participating locations. Apple Watch Series 3 is $0 upfront when customers sign up for a 2 year TELUS Easy Payment + Apple Watch Plan. Customers must pay back the balance of the watch over a 24 month period via equal monthly payments. Apple Watch Series 3, GPS + Cellular, Aluminium case (38mm) is $0 + $22.92/month (total no term price: $550) on a 2 year TELUS Easy Payment plan for 24 months. Apple Watch Series 3, GPS + Cellular, Aluminium case (42mm) is $0 + $24.71/month (total no term price: $593) on a 2 year TELUS Easy Payment plan for 24 months. Apple Watch Nike+ Series 3, GPS + Cellular, Aluminium case (38mm) is $0 + $22.92/month (total no term price: $550) on a 2 year TELUS Easy Payment plan for 24 months. Apple Watch Nike+ Series 3, GPS + Cellular, Aluminium case (42mm) is $0 + $24.71/month (total no term price: $593) on a 2 year TELUS Easy Payment plan for 24 months. Interest rate is 0%. Once the purchase price has been paid, the service will continue on a month-to-month basis without the monthly charge for the watch. Subject to approved credit. Not available to customers on the credit limit program. Subscription to an Apple Watch Plan is required and charged extra. Customer must add Add 1 GB of shareable data to a TELUS SharePlus or Your Choice plan. This plan can only be added to TELUS consumer accounts with shareable data on select iPhone models at TELUS. Taxes and pay-per-use charges (including additional data and roaming) are extra. The taxes are calculated based on the total no term price and must be paid in full at the time of purchase in compliance with tax legislation. The taxation rate is based on the province where the purchase is made. Customers who cancel their account before the end of their term must pay the remainder of their TELUS Easy Payment balance.

  42. Offer available for a limited time and subject to change without notice. Regular no term price of Samsung Galaxy Tab E is $312. Offer only available to customers with an existing TELUS Mobility Postpaid phone plan with shareable data at the time of activating a Samsung Galaxy S9, S9+, or Note8. To have the ability to share data, another subscriber on the account must be a Primary Subscriber with either a TELUS Mobility Postpaid phone plan with shareable data or a Mobility Postpaid phone plan with a data add-on. Subject to approved credit. Not available to customers on the credit limit program. Customers must subscribe to the $10/1 GB shareable data plan as a secondary subscriber in order to qualify. Only one data option is required per account. That data can be shared with up to four additional devices, including tablets. Taxes and pay-per-use charges (including additional data and roaming) are extra. Data used while roaming in the US is charged at $5/MB. Data used while roaming outside Canada and the US may vary by zone. Visit telusmobility.com/travel for details. Additional data is rounded up each session to the closest KB (1 GB = 1,024 MB; 1 MB = 1,024 KB). Data usage is subject to a monthly overage limit of 5 GB.

  43. Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet and TV services in the past 90 days. Offer available while quantities last and cannot be combined with promotional prices. Final eligibility for service will be determined by a TELUS representative. Internet access is subject to usage limits; additional charges apply for exceeding the included data. Cancellation fees apply for early termination of the service agreement to cover the cost of free installation, equipment rentals and the value of the Boost Wi-Fi units received in return for your term commitment. Installation and equipment rental cancellation fees will be $15 per month multiplied by the number of months remaining in the term, plus applicable taxes. An additional cancellation fee will be charged and will be the value of the promotional gift received in return for your term commitment, divided by the total number of months in the term, multiplied by the number of months remaining in the term (with a partial month counting as a full month), plus applicable taxes. TELUS Boost Wi-Fi Starter Pack and Expansion Pack have a retail value of $240, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.

  44. Google Home has a retail value of $179.99, based on TELUS’ retail price. A cancellation fee applies for early termination of the service agreement. The fee will be: the value of the promotional gift you received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes.

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