TELUS e.Bill digital billing explained

Paperless billing is good for the environment and is also more convenient than managing paper bills. With paperless billing you can:

• Get notified when your bills are ready
• View and pay your bill any time, from anywhere
• View, download and/or print bills from up to 18 months ago

Visit My TELUS or use the My TELUS app and log in with your username and password.

Viewing Your Mobility, Home Services or Business bill can be accessed from the Overview or Billing tab.

Overview tab:

Billing tab:

• If you have more than one account, you can access and view bills for those accounts by using the drop down menu in the top right hand of your screen
• To download your bill select Download PDF and save the file to your computer or mobile device

1. Log in to My TELUS. If you're not registered create an account
2. Select Billing

3. Select Manage bill notifications

4. Use the toggle to turn off the option to receive your bill by mail
5. If e.Bill is enabled, please indicate whether you’d like to receive notifications when your bills are ready via email, text or both
6. Select Save

1. Log in to My TELUS
2. Select Billing

3. Select Manage bill notifications

4. Choose the phone number and/or email where you would like to receive your monthly e.Bill notification
5. Select Save

1. Go to the login page of My TELUS or use the My TELUS app
2. Select Forgot password
3. Enter your My TELUS email address and last name. You'll receive an email with instructions to reset your password
4. Follow the instructions

Visit Change your password using My TELUS.

1. Select Wrong email address? and follow the prompt to update your email address. This will update the email address that you use to log in to My TELUS
2. Select Save changes