Set up TELUS email on your computer using Outlook 2013
Not your email client?
In this article
- From your desktop , select Start
- From the Start menu, select Microsoft Office Outlook 2013
- From the top taskbar , select File
- From the left pane , select Info
- Select +Add Account
- The Add New Account window is displayed. Select Manually configure server settings or additional server types
- Select Next
- Select IMAP
- Select Next
- Type the following information:
- Your Name: The name that will be displayed to recipients of emails you send
- E-mail Address: Your telus.net email address
- Account Type: Select IMAP
- Incoming mail server: imap.telus.net
- Outgoing mail server (SMTP): smtp.telus.net
- User Name: Your email account username
- Password: Your email account password
Note: If you’ve forgotten your telus.net email password, call us at 1-888-811-2323. Our agents will help you reset your password.
- Check the Remember password check box
- Select More Settings
- Under the Outgoing server tab, make sure the My outgoing server (SMTP) requires authentication box is checked
- Select Advanced
- Set the Incoming mail server (IMAP) to 993
- On the Use the following type of encrypted connection: option choose NONE
- Change the Outgoing mail server (SMTP): to 465
- Select OK
- Select Next
- Select Finish
Your telus.net email account is set up for use with Microsoft Office Outlook 2013.
Get a telus.net email
As a TELUS High Speed Internet customer, you receive one default telus.net email generated by us. You can also create your own free personalized telus.net email account. Learn more about TELUS Webmail.