Important: If you want to modify your camera’s network settings, you can update them via the web portal if the device is still connected to power and is currently connected to an existing internet connection. If your camera is not currently connected to the internet, you will need to follow a different set of instructions. Read below to find out how.
My camera is connected to an existing internet connection
To change your camera’s network settings, follow these instructions here:
- Log in to the web portal
- Select Video
- Select Settings
- In the "Video Device" dropdown menu, select the camera you would like to modify your Wireless Network settings for
- To enter the new settings:
i. Select Copy to copy the network information from another connected camera. This is recommended if there are other cameras on the account already connected to the new Wi-Fi network.
ii. Select Scan to scan for, enter the Wi-Fi password, and connect the camera to a new Wi-Fi network
iii. Select Manual to manually enter the network’s SSID, Wi-Fi password, and encryption type
- To apply the same wireless settings to all other cameras on the account:
i. Select Advanced
ii. Enable Apply these settings to all wireless cameras on this account
Note: This setting only applies to other Indoor or Outdoor Cameras on the account that are currently connected to an active internet connection in order for this setting to be applied. Doorbell Cameras must be reconfigured separately.
- Select Continue to apply the new wireless networking settings
My camera is not connected to an existing internet connection
If you get a new router or you changed your Wi-Fi credentials (i.e. your network name or password) on the existing network, you will need to reconfigure your camera’s settings. To reconnect your Outdoor Camera (V723 model) to the internet, follow these steps here:
Hold down the Reset button on the underside of the camera and release when the LED begins to flash white (about 5-7 seconds)
Join the ADC-V723 (XX:XX:XX) Wi-Fi network from your mobile phone or on your computer
While connected to the ADC-V723 Wi-Fi network, go to http://ADCsetup in a browser and follow the on-screen steps
i. Select Scan to view a list of Wi-Fi networks
ii. Select your Wi-Fi network from the list and enter the Wi-Fi password. Select Submit
iii. There will be a message indicating the camera is connecting to the Wi-Fi network
iv. Select OK and close your browser tab
Once your camera’s LED is solid green, try to view live video on your mobile app or through the web portal to make sure your camera is successfully reconnected to the internet.
Note: If your camera’s LED does not turn solid green, reboot the camera and retry the steps above.