My TV has no video (snow / blue screen)

1. Make sure your TV is on the right input/source (HDMI, AV and/or component).
2. Check a different channel to verify if the problem is only with that channel.
3. Unplug and reconnect the cable.
4. Turn the TV and your digital box off.
5. Turn the TV on first, then turn on the digital box.
6. Reboot the digital box.

1. Make sure your TV is on the right input/source (HDMI, AV and/or component).
2. If the wrong input is selected, move through your TV's input sources to the right choice.

Note: Restarting or resetting your equipment may only provide a temporary fix to your problem. If you find the issue reoccurs contact us in order for us to identify and fix the root cause of your problem.