Internet Troubleshooting: Experiencing interference

Restart Troubleshooting

Some devices may cause interference with your Wi-Fi signal when they are within close proximity of your modem. If possible, try removing or turning off potential sources of interference. You may want to relocate the following electronics away from your modem and Wi-Fi-connected devices.

  • Baby monitors
  • Wireless security cameras
  • Cordless telephone base stations
  • Microwaves
  • Wireless speaker systems
  • Certain monitors and LCD displays

If after moving the devices mentioned above, the interference persists, contact the device manufacturer for additional troubleshooting assistance.

Installing TELUS Boost Wi-Fi can help alleviate Wi-Fi congestion in your home. Learn more about Boost Wi-Fi.

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