In case of an alarm, an entry/exit outside the authorized schedule (for Commercial customers) or a system test, you need to call the ADT Monitoring Centre and identify yourself with the phone number where your ADT system is installed, and your Personal Identification Code (PIC).

For an easy way to remember your PIC, download this handy form below and fill it out with your information. You can then email or print it to keep on hand should any emergencies arise.

• Download PIC card form

Tip: You can also share your PIC safely with family members or employees using the form above.