Add a Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome

Instructions to install a Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome


Integration instructions

To add your Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome Security system, follow these simple steps:

  1. Before you start, ensure your MyQ® Garage is not registered through your MyQ®/Liftmaster/Chamberlain or other similar apps
  2. Verify the LED on the Hub is solid green before registering through the TELUS SmartHome Security system web portal
  3. Log into the web portal using your login credentials
  4. In the left navigation bar, select Settings
  5. Select Managed Devices
  6. Select Add Devices in the top-right corner of the screen
  7. Select Garage Door
  8. Select your device that matches the image and device name in the drop-down list and select Next
  9. Select Register Gateway
  10. Open or close your garage door using the wall control switch
  11. In the Serial Number field, enter the serial number found on the back of your device and select Continue

Note: Upon successful pairing, you will see a confirmation message at the top of the screen that your device has been added successfully.

  1. Select Garage Door again
  2. Choose the device previously selected and select Next
  3. Select Add Device and select Next
  4. Select one of the supported options to link to your device:

To link to a Wall Panel:

  1. Select MyQ Wall Panel
  2. Locate the Learn button on the wall control
  3. Press the Learn button twice to pair your wall control. The red LED on the control panel will light up once pairing has been initiated

To link a Garage Door Opener:

  1. Select MyQ Garage Opener
  2. Locate the Learn button on the garage door opener. This button can typically be found close to the wiring ports on the garage door opener
  3. Press and hold the Learn button for 2 seconds to initiate pairing. The Learn LED on the garage door opener will light up once pairing has been initiated

Important: Do not hold the Learn button down for more than 6 seconds as this will erase all current devices from the opener’s memory.

  1. Select Check for New Devices and follow the onscreen instructions to complete the pairing
  2. To link another supported option to your device or if pairing is unsuccessful, please repeat steps 12-16

Notes:

  • This device will require sufficient Wi-Fi signal in your garage. To expand your Wi-Fi coverage to every corner of your home, get the TELUS Boost Wi-Fi Starter Pack. TELUS Internet required
  • TELUS does not provide support for these devices. For additional support, contact your device manufacturer or local retailer