If you are re-adding a camera to your TELUS SmartHome Security system and it is not showing up automatically, you can add the device to your system using the MAC address located on the device.
To add a device using the MAC address, follow the steps below:
- Login to the web portal
- Click Video
- Click Settings
- Click Add Camera or Add Video Device
- Enter the MAC address and click Find
TELUS SmartHome will find your camera as long as it is already connected to the Internet.