TELUS Rewards™ Program is a free program that allows you to earn points that can be redeemed towards rewards in our catalogue.
Please note that this program is completely separate from the TELUS Rewards™ program that involves the CIBC TELUS Rewards Visa.
There is no fee to join this program.
TELUS Rewards is available to customers that have 3 or 4 TELUS products and/or services in British Columbia or Alberta. Eligible products include home phone, internet, TELUS TV or Satellite TV, Optik TV and Smart Home Service. TELUS Postpaid Mobility services can also be considered an eligible product or service as long as it is consolidated or linked to your current account. For full terms and conditions, please visit telus.com/rewardsserviceterms.
From October 2018, as an exception, customers with Internet service and linked/consolidated TELUS Postpaid mobility accounts are also eligible.
Not sure if your TELUS Mobility account is consolidated to your Home Services account? Call 1-888-811-2323.
Absolutely. If you do not want to receive any more communications from TELUS, you have the option to unsubscribe from all of our marketing messages. Simply select "unsubscribe" in the email.
Earn 2% in points on every dollar spent on eligible home services including monthly recurring charges on Home Phone, Internet, Optik TV, Satellite TV and Pik TV, any overages, features, and pay-per-use, video on demand purchases, all rental charges and customer premise equipment, and all product-level credits and adjustments. Bill on behalf of, discounts, penalty charges and taxes and employee discounts are excluded. For example, if you spend $50 on your monthly home services, you will earn the equivalent of 2% of the monthly spend in points, i.e. 1 point. For full TELUS Rewards terms, please visit: TELUS Rewards Program terms and conditions
You earn 1 point for every $50 spent on your monthly TELUS Home Services and there is no minimum spend. Your invoice can be less than $50, and you can still participate in the program. You can treat the points as currency in our rewards catalogue, as we want to ensure you maximize your monthly earning potential. You can think of the decimals as cents that will help you earn more points each month.
Points can take up to one month to appear on your account.
Points only expire if your account is suspended or cancelled. After 90 days of suspension or cancellation, your points history will be lost. Please see the program Terms and Conditions for more information.
Thank you for signing up for pre-authorized payments. This bonus offer is only available to customers that don't already have pre-authorized payments.
It depends on the reward. Most rewards do not need to be shipped, therefore it should take between 24-48 hours. An estimate is provided with each individual reward description.
If a reward is being shipped to you, TELUS will cover the cost of shipping.