Get up to $990 in TELUS store credit with our Trade-In Program.

Trade in your old device in‑store and receive up to $990 to spend on a new device. Even if you’re not a TELUS customer, you can still trade‑in your phone. Before visiting a store, we recommend calling ahead to ensure the location is open.


Trade-In special offers

Trade-In and deals are available in-store only.

Get up to $300 extra credit towards your new Samsung.

Until July 5, trade in any Apple device and get up to an extra $300 added to your trade-in value.

Enjoy a new iPhone 12 from $23 per month.

For a limited time only, get iPhone 12 for $23 a month with Bring‑It‑Back™️ and when you trade in an iPhone X or newer.

It's time to save at least $100 on a new Apple Watch.

Trade in any Apple Watch Series 3 or newer and we’ll top up $100 to your trade in credit.


Here’s how to trade-in your device at TELUS.

1. Check your device value

Using our tool below, check how much you could get for a trade‑in when you visit a store.

Or check on the TELUS Device Checkup App, available on Apple or Android.

Enter device description (example - iPhone 5S 32 GB)
Default phone image
Default phone image

Determine device condition

Simply answer the questions below and we’ll give you an estimate of your device’s trade‑in value.

Recycle your old device.
Have a damaged phone? Bring it into a TELUS store and we’ll be happy to recycle it for you. Join us in reducing carbon footprints, as we keep up to 10,000 phones out of landfills per year.


2. Prepare your device

Before trading‑in, you’ll need to remove all your personal data. If you don’t know how, we have guides on restoring to factory settings for Apple or Android devices.

Trade-In Program Terms

Before bringing your device to us, just make sure it meets our terms below.

One device per transaction
Restored to factory settings
Battery and battery cover included
In good working condition


3. Visit a TELUS store

Come visit us at a Trade‑In location to get store credit for your used device. We recommend calling ahead to make sure the location is open.


Trade-In and help out.

We provide a number of our trade-in phones to the Mobility for Good® program, which helps those in-need stay connected to what matters most. Now you can support this program by choosing to give your phone directly to Mobility for Good.