Get up to $1300 in TELUS store credit with our Trade-In Program.

Trade in your old device in‑store and receive up to $1300 to spend on a new device. Even if you’re not a TELUS customer, you can still trade‑in your phone. Before visiting a store, we recommend calling ahead to ensure the location is open.


Trade-In special offers

Trade-In and deals are available in-store only.

Get iPhone 12 for $20 per month with Bring-It-Back™️.

Trade‑in iPhone X or any newer iPhone device and get yours for just $20 per month with Bring‑It‑Back™️. In‑store only.

Trade-in to save up to $1300 on the Samsung Galaxy S20 Ultra.

For a limited time only, enjoy a $600 trade‑in bonus towards the Samsung Galaxy S20 Ultra when you trade in any device worth at least $25.

Trade‑in to save up to $1100 on the Samsung Note20 Ultra 5G.

We’ll add an extra $400 credit when you trade in any device worth at least $25 towards a Samsung Note20 Ultra 5G. Limited time offer.


Here’s how to trade-in your device at TELUS.

1. Check your device value

Using our tool below, check how much you could get for a trade‑in when you visit a store.

Or check on the TELUS Device Checkup App, available on Apple or Android.

Enter device description (example - iPhone 5S 32 GB)
Default phone image
Default phone image

Determine device condition

Simply answer the questions below and we’ll give you an estimate of your device’s trade‑in value.

Recycle your old device.
Have a damaged phone? Bring it into a TELUS store and we’ll be happy to recycle it for you. Join us in reducing carbon footprints, as we’ve kept over 10,000 phones out of landfills in 2019 alone.


2. Prepare your device

Before trading‑in, you’ll need to remove all your personal data. If you don’t know how, we have guides on restoring to factory settings for Apple or Android devices.

Trade-In Program Terms

Before bringing your device to us, just make sure it meets our terms below.

One device per transaction
Restored to factory settings
Battery and battery cover included
In good working condition


3. Visit a TELUS store

Come visit us at a Trade‑In location to get store credit for your used device. We recommend calling ahead to make sure the location is open.


Help create a friendlier future

A portion of our trade‑in phones are donated to our Mobility for Good program, which helps youth leaving foster care stay connected. Plus, you can also choose to donate the full or partial value of your Trade‑In to the TELUS Friendly Future Foundation in‑store.