TELUS Trade-In Program


Trade-In special offers

Trade-In and deals available in-store only.

Trade-in a device worth a minimum of $25 and receive $100.

Right now, we will top up your store credit to $100 when you trade-in an eligible device worth a minimum of $25. Offer available with activation or renewal only.

Trade‑in to save up to $900 on the Samsung Galaxy Note20 family.

We will add an extra $200 credit when you trade in any device towards a new Samsung Galaxy Note20 5G or Samsung Galaxy Note20 Ultra 5G. Limited time offer.

Get up to $700 towards your new device.

Trade-in your old phone and get up to $700 towards your new one.


How to trade-in your device at TELUS:

Follow these 3 easy steps: check your device value, get your device ready, and visit a TELUS store

1. Check your device’s value

Using our tool below, you can check how much you could receive for a Trade-In when you visit a store.

Or check any time on the TELUS Device Checkup App.

Enter device description (example - iPhone 5S 32 GB)
Default phone image
Default phone image

Determine device condition

Please answer all questions below to help us estimate your device’s trade-in value.

Recycle your old device.
If your device is damaged, bring it into a TELUS store and we can recycle it for you. Join us in reducing carbon footprints, we’ve kept over 10,000 phones out of landfill in 2019 alone.


2. Get your device ready

Before trading-in, you’ll need to remove your data. If you don’t know how to restore your device to factory settings, click here to learn more.


3. Visit a TELUS store

Come visit us at a Trade-In location to receive store credit for your used device.


Trade-In Program Terms

Before bringing your device to us, ensure it meets our terms below.

One device per transaction
Restored to factory settings
Battery and battery cover included
In good working condition

Help create a friendlier future

Choose to donate the full or partial value of your Trade-In to the TELUS Friendly Future Foundation in-store. Help build brighter futures for those in need through charitable health and technology programs.