Safe, simple independent living.
LivingWell Companion Home
Enjoy peace of mind knowing that you or your loved ones are safe at home. With instant access to help 24/7, independent living is made comfortable and secure.
Starting at $25/month
Bundle and save up to $10/month on LivingWell Companion Home with fall detection when you have other TELUS products*
No upfront fees
No term contract
Professional installation included
Enjoy peace of mind for you and your loved ones.
Feel safe in your home knowing you're always connected to help with the LivingWell Companion Home pendant.
24/7 professional monitoring
Instant access to a trained operator
Integrated speaker on base station (included)
Safe. Simple. Secure.
Because help is always just the simple press of a button away, you can keep doing the things you love with added peace of mind.
Emergency button capability
Automatic fall detection (optional)
How it works
Emergency alert received
An alert is received by our trained operators when the emergency button is pressed or when the built-in accelerometer automatically detects a fall. (Automatic fall detection feature is optional with the LivingWell Companion Home).
Trained operator contacts customer
When the alert is received, our trained operators will immediately contact the customer through the base station using the two-way voice speaker to confirm the emergency status prior to initiating the emergency protocol.
Trained operator contacts family or friends (up to 3)
If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.
Emergency services dispatched
If family or friends are unavailable or if the situation warrants, a trained operator will then dispatch emergency services to the customer's home.
Automatic fall detection
Required (sold separately)
Sheila from Vancouver, BC
Speak with one of our experts
Give us a call or request a call back to learn more about the benefits of LivingWell Companion.